[Asterisk-Users] Stay away from Grandstream!

Andrew Kohlsmith akohlsmith-asterisk at benshaw.com
Wed Dec 28 07:08:16 MST 2005


On Tuesday 27 December 2005 21:52, Erick Baum wrote:
> that, there is now a bad echo if one of the GXP users turns their volume up
> too high, the other party can hear an echo.  If the GXP user turns their

I'm afraid you're going to find this with pretty much *every* phone.  Normal 
POTS phones just don't have this problem because the delay is low.  I would 
imagine that Polycom would have the least problem with this since they are 
known for their superior audio, but as I do not own any and have not used 
any, I cannot say for certainty.

Honestly you said it yourself though... they are turning it up too high and 
pushing the audio beyond what its design specifications are.  This is perhaps 
the fault of the software guys, as they allow you to go beyond what what the 
acoustic coupling was good for, but then again I am pretty sure they allowed 
the volume to be increased due to customer complaints of the phones being too 
quiet.  :-)

> we were forced to use the AC adapter.  And many of the other phones suffer
> from all kinds of stupid little intermittent issues such as dropped
> calls, reboots and strange ticking and static on the line, even on internal
> calls.  We discovered that quite a few of the network cables that came with
> the phones seemed to be faulty, which when replacing them seemed to
> solve some of our dropped calls and spontaneous reboot problems.  Some of
> the phones had bad handset cables.  Replacing some of those seemed to get
> rid of some of the static issues.  We've replaced several of the really
> troublesome phones with Cisco's or Polycom's, and what do you know, no
> problems whatsoever.

Well when you buy on price alone...

-A.



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