[Asterisk-Users] ACD with polycom ip phones

[Douglas Garstang]

Hints and queues are different things.

-----Original Message-----
From: hgaillac-sip at yahoo.fr [mailto:hgaillac-sip at yahoo.fr]
Sent: Tuesday, December 20, 2005 6:03 AM
To: BJ Weschke
Cc: asterisk-users at lists.digium.com; oej at edvina.net
Subject: Re: [Asterisk-Users] ACD with polycom ip phones



>  So, in theory, if the agent "channel" had a hint
> extension and
> provided device state updates based on whether the
> agent was logged in
> or out, this would probably work then as the buddy
> watch feature does
> now with the Polycoms.
> 
>  This is probably worth some further investigation.

What about app_queue.so if hint is added in
extension.conf?
I sent a post to Polycom .

Harry



	
	
		
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