[Asterisk-Users] App_Queue strategy=ringallfree (feature request, possible bounty)

[Florian Overkamp]

Kevin P. Fleming wrote:
> Kristian Kielhofner wrote:
> 
>>     Not having looked at the code (like I could make much sense out of 
>> it anyways), how hard would it be to add something like 
>> strategy=ringallfree, where only members of the queue not already on a 
>> call from that queue will receive incoming calls?
> 
> 
> We have been suggesting that people implement this sort of thing by 
> using Local channels and the dialplan, rather than trying to force more 
> complicated logic into app_queue.
> 
> By using the dialplan, you can use any method you wish to decide that 
> the agent is 'busy'... look in a database, run an AGI, etc.

Hi,

this is a viable option, I have actually defined persistent agents in 
older asterisk versions with that strategy. It does seem to have 
considerable effects on the logging of the calls though, so if queue 
analysis is important you may get more workload than you bargained for.

Florian