[Asterisk-Users] Active channel, no users

[Julian Lyndon-Smith]

CVS-Head as of 1 month ago.

Occasionally, we seem to have channels that are up when there is noone 
in the office. For example:

pbx*CLI> show channels
         Channel  (Context    Extension    Pri )   State Appl.         Data
Local/6014 at AgentQ-7661,1  (AgentQ     s            1   )    Down (None) 
        (None)
1 active channel(s)
0 active call(s)

When we have this situation, the agent (in this case 6014) cannot login 
to the queues using Agentcallbacklogin. The only way that we have found 
to solve this was to restart *.

Soft hangup does not work.

Has anyone else seen this issue, or knows what may cause it ?

Thanks.

Julian