[Asterisk-Users] Blind Transfers - any ideas?

[Roman Volf]

Have you looked here:

http://www.voip-info.org/tiki-index.php?page=Asterisk%20cmd%20SetCallerID

Roman Volf
Keystreams Internet Solutions
volfman at keystreams.com



Jason Brown wrote:

> Here is something I wasn’t quite expecting from a business deployment, 
> and don’t have an answer for. Maybe one of you do.
>
> Incoming call comes in. Rings 5 times to receptionist, then goes to 
> menu system.
>
> So the receptionist answers a call, and blind transfers the call to 
> extension X. The poor sap at extension X sees a caller ID
>
> Displayed on his phone of receptionist. He picks up the phone and says 
> Hey Michelle wassup…Problem is that it isn’t Michelle.
>
> It’s the CEO calling from Wisconsin. This is a problem. It’s any 
> transfers…I am using blind transfer as the example.
>
> After someone picks up the call, how do you make sure that proper 
> caller ID info is passed down the line? If it’s a real extension/extension
>
> Call, I want the extension as caller id, but if it’s a blind transfer 
> of an inbound call, I want to pass the real callerid info so they know 
> it’s a real
>
> Phone call.
>
> I am using Polycom phones with fresh CVS of asterisk.
>
> Thanks
>
> Jason
>
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