[Asterisk-Users] Cannot access voicemail

[Jeff Heath]

I think maybe it has something to do with tones from my phone not being
recognized.  I just called an IAX number to make a test call and when
the IVR asked me to press a number it didn't take.  That would be
consistent the CLI msg that says "Unable to read password".  It's also
consistent with my experience that it takes about 5 seconds for Asterisk
to come back to me with the incorrect password response.

So.... is there a setting I need to make on the phone or in one of the
config files to get asterisk to recognize DTMF digits or something?

Thanks,

Jeff



On Fri, 2005-04-08 at 12:48, Jeff Heath wrote:
> I'm having trouble checking voicemail.  When I make a call and the
> recipient doesn't answer, the call goes to voicemail, and it's being
> recorded (I checked the files in
> /var/spool/asterisk/voicemail/from-sip/4035/INBOX).
> 
> My problem is that I can't get access to the recorded message.  I dial
> the extension I setup to go to voicemail (4040) and then the voicemail
> system asks for a password.  I press 1234 (which is what I *think* I
> setup in voicemail.conf), but I get a message that the password is
> incorrect.
> 
> I've included my config files below.
> 
> this is the output on the Asterisk CLI:
> 
> 
> *CLI>     -- Executing VoiceMailMain2("SIP/4035-256b", "4035") in new
> stack
>     -- Playing 'vm-password' (language 'en')
>     -- Incorrect password '' for user '4035' (context = <any>)
>     -- Playing 'vm-incorrect'Untitled 1 (language 'en')
>     -- Playing 'vm-password' (language 'en')
> Apr  8 12:12:24 WARNING[22786]: app_voicemail.c:3389 vm_execmain: Unable
> to read password
>   == Spawn extension (from-sip, 4040, 1) exited non-zero on
> 'SIP/4035-256b'
> 
> 
> -----------------------  extensions.conf ---------------------------
> 
> [general]
> static = yes
> writeprotect = yes
> 
> 
> [from-sip]
> exten => 4035,1,Dial(SIP/4035,20)
> exten => 4035,2,Voicemail2(u4035)
> exten => 4035,102,Voicemail2(b4035)
> exten => 4035,103,Hangup
> 
> exten => 4009,1,Dial(SIP/4009,20)
> exten => 4009,2,Voicemail2(u4009)
> exten => 4009,102,Voicemail2(b4009)
> exten => 4009,103,Hangup
> 
> exten => 4040,1,VoicemailMain2(${CALLERIDNUM})
> 
> 
> [local]
> include => from-sip
> 
> 
> -----------------------  voicemail.conf ---------------------------
> 
> [general]
> format = wav49|gsm|wav
> serveremail = asterisk
> attach = yes
> maxmessage = 180
> maxgreet = 60
> skipms = 3000
> maxsilence = 10
> silencethreshold = 128
> maxlogins = 3
> 
> [from-sip]
> 4009 => 1234,Jeff
> 4035 => 1234,Pam
> 
> ------------------------  sip.conf -------------------------------
> 
> [general]
> port = 5060 
> 
> [4035]
> type = friend
> username = 4035
> secret = pamela
> context = from-sip
> callerid = "Pam" <4035>
> qualify = 1000
> host = dynamic
> canreinvite = no
> mailbox = 4035
> defaultip = 192.168.1.104
> 
> [4009]
> type = friend
> username = 4009
> secret = jeff
> context = from-sip
> callerid = "Jeff" <4009>
> qualify = 1000
> host = dynamic
> canreinvite = no
> mailbox = 4009
> defaultip = 192.168.1.105
> 
> 
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