[Asterisk-Users] :: Strange way of receiving calls ::

Peter Svensson psvasterisk at psv.nu
Sat Apr 2 04:08:03 MST 2005


On Sat, 2 Apr 2005, Reuben Grech wrote:

> I have not found any references to a strange way in which I would like to
> receive calls.  I have Asterisk running with 3 x X100P cards and using AMP.
> Can anyone give me some help on receiving calls in the following manner:
>  
> = An incoming call is received on any of the incoming POTS ZAP channels
> = Call is immediately picked up by Asterisk and the caller is greeted with a
> message like, "Thank you for calling ...., please hold the line your call
> will be attended to shortly"....MUSIC....
> = What I would like to achieve is that as soon as the call is immediately
> picked up by Asterisk, a group of phones starts ringing, so that effectively
> any person in the group can attend to the caller, and as soon as this is
> done, the caller stops hearing the message and can speak to a
> representative.
>  
> With AMP I managed to set up a group which rings with an incoming POTS call.
> With AMP also, I have also managed to create a Digital Receptionist BUT this
> requires caller input, which is not what I need :(

Woulden't a queue with "ringall2 policy and music on hold do exactly what 
you want?

Peter





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