[Asterisk-Users] What's the use of a multi line phone?

[Andres Tello Abrego]

But that kind of functionality can be achived with a creative dialplan, 
and queues, and I belive, is far more cheaper that having cisco 7960 
phones...

And also, it doesn´t need a lot of creativity...
Add info to the CID so, it will display the department they line is 
trying to get...

Race Vanderdecken wrote:
> Also you can have several numbers terminating to one desk. That way you
> can be the sales guy and the repair guy at the same time. I like the
> Cisco 7960 because it has 6 lines.
> 
> Also it makes it easier to test, you only need one phone to make test
> calls.
> 
> Race Vanderdecken
> Tyranny Works.
> 
> -----Original Message-----
> From: asterisk-users-bounces at lists.digium.com
> [mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Wiley
> Siler
> Sent: Friday, April 01, 2005 4:39 PM
> To: Asterisk Users Mailing List - Non-Commercial Discussion
> Subject: RE: [Asterisk-Users] What's the use of a multi line phone?
> 
> Well, in the Asterisk arena, it allows a few nice things...
> 
> If you are on one call, you can see your second call come in on a new
> line and choose to put the current on hold and answer it or just ignore
> it.  It allows you the ability to leave someone on hold at your station
> while calling someone else.  Maybe to confirm a problem for someone but
> not with them on the line for isntance.
> 
> Asteriskj is nice enough to allow you to turn this feature on or off at
> the server (call Waiting) so you can have a 1 line phone or a multi line
> phone at your choice.
> 
> W
> 
>  
> 
> -----Original Message-----
> From: asterisk-users-bounces at lists.digium.com
> [mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Remco
> Barende
> Sent: Friday, April 01, 2005 2:33 PM
> To: Asterisk Users List
> Subject: [Asterisk-Users] What's the use of a multi line phone?
> 
> Sorry for this n00b type question but what is the use of a multi line
> phone?
> 
> Occasionally I see discussions going on about this subject but with a
> single phone you can only answer one call at a time (at least I can with
> only one phone).
> 
> What would you need the extra lines for?
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