[Asterisk-Users] Call Center Reporting Tools

Mon Sep 27 07:48:23 MST 2004

	Hello!  I am new to both the list and to "*".  Can someone direct me to 
some documentation concerning the reporting tools available for use with 
"*" as a call-center system?  Specifically, things like ACD offer/taken, 
wrap-time, and such?  Thanks very much.

	This looks like an exciting project.  I'm looking forward to playing 
with it!

-- 
	Michel R Vaillancourt
	Avaya Phone, UNIX Systems & Cansec Security Admin
	WebHelp/ QDevCo
	514-295-1677