[Asterisk-Users] Voicemail Directory

[Steve Maroney]

Go back and carefully read the docs on Directory() and also carefully read
the CLI output you gave us.

You need to include you sip and other extensions in the same context that
your Directory() command uses. The mailbox lookups are done by reading
voicemail.conf.


Thank you,
Steve Maroney

On Mon, 20 Sep 2004, Daniel Poulsen wrote:

> Hi All-
>
> I am running into a small problem trying to implement voicemail
> Directory().  I'm sure it is a simple thing, but I can't figure out
> where the problem lies.
>
> I can get into the directory without a problem and can look up users
> by their last names, however I hit a snag when asterisk says "if this
> is the person you are looking for press 1 now".  When I hit 1, the
> attendant comes back with "there are no more compatible entries in the
> directory."  I'm not sure why.
>
> The logs show this:
>
>     -- Executing Answer("SIP/66.207.32.30-40700600", "") in new stack
>     -- Executing Goto("SIP/66.207.32.30-40700600", "CompanyName|s|1")
> in new stack
>     -- Goto (Company,s,1)
>     -- Executing Answer("SIP/66.207.32.30-40700600", "") in new stack
>     -- Executing DigitTimeout("SIP/66.207.32.30-40700600", "3") in new stack
>     -- Set Digit Timeout to 3
>     -- Executing ResponseTimeout("SIP/66.207.32.30-40700600", "3") in new stack
>     -- Set Response Timeout to 3
>     -- Executing BackGround("SIP/66.207.32.30-40700600",
> "greetings/ecs-greet") in new stack
>     -- Playing 'greetings/ecs-greet' (language 'en')
>   == CDR updated on SIP/66.207.32.30-40700600
>     -- Executing Directory("SIP/66.207.32.30-40700600", "CompanyName")
> in new stack
>   == Parsing '/etc/asterisk/voicemail.conf': Found
>     -- Playing 'dir-intro' (language 'en')
>     -- Playing '/var/spool/asterisk/voicemail/CompanyName/6102/greet'
> (language 'en')
>     -- Playing 'dir-instr' (language 'en')
> Sep 20 14:01:30 WARNING[118801]: app_directory.c:184
> play_mailbox_owner: Can't find extension '6102' in context
> 'CompanyName'.  Did you pass the wrong context to Directory?
>     -- Playing 'dir-nomore' (language 'en')
> Sep 20 14:01:33 WARNING[118801]: file.c:548 ast_readaudio_callback:
> Failed to write frame
>   == Spawn extension (CompanyName, 2, 1) exited non-zero on
> 'SIP/66.207.32.30-40700600'
>
> This indicates that I am passing the wrong context to Directory,
> however I am able to do mailbox lookups.  It is just when i try to say
> 'yes this is the mailbox I want' that I have a problem.
>
> Any pointers are greatly appreciated.
>
> Thank you for your time.
>
> Dan Poulsen
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