[Asterisk-Users] Press 9 to dial by name

[Lyle Giese]

How are you determining what company they are going to hit?  You can always
use a menu for that, of course.  "press 1 for Acme Press 2 for Company z
press 3 for a directory".

My comment about the 9 was against your question #2.  Once you jump to
Voicemail main, your keypress are captured and acted upon by Voicemail and
not any of the menus or dialplan extensions you have created.

Yes I did use my voice mail to generate the menus and just pushed those
files out to where they needed to be to work.


----- Original Message -----
From: "Daniel Poulsen" <dpoulsen at gmail.com>
To: "Lyle Giese" <lyle at lcrcomputer.net>
Cc: "Asterisk Users Mailing List - Non-Commercial Discussion"
<asterisk-users at lists.digium.com>
Sent: Wednesday, September 15, 2004 10:33 AM
Subject: Re: [Asterisk-Users] Press 9 to dial by name


> Hi,
>
> Thank you for your reply.
>
> I guess what I am trying to do is only different in the sense that I
> want to have multpile 'main menus' for each of our different clients.
> I was hoping to send them to the correct sub context from the main
> inbound context with a Goto statement using the extension as the
> context name. I suppose I could just have my proxy take them directly
> to sip:<company-name>@asterisk then I would be able to give them the
> 'dial 9' option.
>
> I am planning on having a voice prompt to tell them to dial 9.  If I
> don't send them immediately into a voice mailbox,is there a convenient
> way to record 'main menu' outgoing messages other than creating them
> with a voice mailbox and then manually movin them to the sounds
> directory?  Ideally I'd like the clients to be able to record these
> messages without intervention from me.  For example, how did you
> record 'lcrmain'?
>
> Thanks,
> Dan
>
>
> On Tue, 14 Sep 2004 20:59:28 -0500, Lyle Giese <lyle at lcrcomputer.net>
wrote:
> > How is the user going to know about the 9 if you don't tell them via a
voice
> > prompt?  This is how I do it.  I drop incoming calls into lcrmainmenu
and if
> > they press a 1 during the first background, they will drop into the
second
> > menu which gives the company directory and if they fail to press a key,
they
> > drop into the general vm box.
> >
> > One note, once you go to Voicemail, this menu is history and the
keypresses
> > that apply to Voicemail apply and not those showen here(or in your case
9).
> >
> > Lyle
> >
> > [lcrmainmenu]
> > exten => s,1,Dial(Zap/1r2&SIP/desk1&SIP/ncc1701,20,rtT)
> > exten => s,2,DigitTimeout,5 ; set Digit Timeout to 5 seconds
> > exten => s,3,ResponseTimeout,10 ; Set Response Timeout to 10 sec.
> > exten => s,4,Background(lcrmain) ; LCR Main Menu
> > exten => s,5,Voicemail(u110); Drop into general vm for LCR
> >
> > exten => 1,1,Goto(usersmenu,s,1)
> > exten => 0,1,Goto(lcrmainmenu,s,2)
> >
> > exten => 2,1,Hangup
> >
> > include => default
> > ;
> > [usersmenu]
> > exten => s,1,DigitTimeout,5 ;set digit timeout to 5 seconds
> > exten => s,2,ResponseTimeout,10 ; Set Response Timeoute to 10 sec
> > exten => s,3,Background(usermenuopts) ; Press 1 for lyle, 2 for Adam, 3
for
> > Lois or timeout to next step
> > exten => s,4,Voicemail(u110); Drop into general vm for LCR
> >
> > exten => 1,1,Voicemail(u101)
> > exten => 2,1,Voicemail(u103)
> > exten => 3,1,Voicemail(u102)
> > exten => 4,1,Voicemail(u110)
> > exten => 0,1,Goto(usersmenu,s,1)
> >
> > include => default
> >
> >
> >
> > ----- Original Message -----
> > From: "Daniel Poulsen" <dpoulsen at gmail.com>
> > To: <asterisk-users at lists.digium.com>
> > Sent: Tuesday, September 14, 2004 8:25 PM
> > Subject: [Asterisk-Users] Press 9 to dial by name
> >
> > > Hi all.  I am new to the list and new to asterisk.  I have asterisk
> > > installed and  running.  I am using it as a voicemail server only.
> > > What I would like to do is send users to a general mailbox that will
> > > be addressed as <companyname>@asterisk and give them the option to
> > > wait for the tone and leave a message, or press 9 to dial by name.
> > >
> > > My questions are:
> > >
> > > 1.  What is the best way to do this?
> > >
> > > Right now I have incoming SIP calls going to a context called
> > > [From_SER].  My config looks like this:
> > >
> > > [From_SER]
> > > include => MailBox
> > > include => ACMEInc
> > >
> > > exten => 1,1,Goto(${EXTEN},s,1)
> > >
> > >
> > > [MailBox]
> > > exten => _XXXX,1,Wait(2)
> > > exten => _XXXX,2,Voicemail(u${EXTEN})
> > >
> > >
> > > [ACMEInc]
> > > exten => s,1,Answer
> > > exten => s,2,DigitTimeout,5
> > > exten => s,3,ResponseTimeout,10
> > > exten => s,4,Voicemail(${EXTEN})
> > >
> > > exten => 9,1,Directory(${EXTEN})
> > >
> > > It seems to me like this should work, but I never reach the ACMEInc
> > > voice mailbox.  If I address a mailbox number like <sip:1234 at asterisk>
> > > it takes me right in based on the _XXXX dial pllan so I know I have a
> > > working system.
> > >
> > >
> > > 2.  Once I am in the ACMEInc mailbox, if I dial 9 to reach the
> > > directory, it doesn't do the transfer.  How can I set some kind of
> > > global paramater that says if I dial 9, go to Directory(${EXTEN}) ?
> > >
> > > Your input is greatly appreciated.
> > >
> > > Thank you.
> > >
> > > Dan Poulsen
> > > _______________________________________________
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> > > Asterisk-Users at lists.digium.com
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> > >
> >
> >
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