[Asterisk-Users] Press 9 to dial by name

[Daniel Poulsen]

Hi,

Thank you for your reply. 

I guess what I am trying to do is only different in the sense that I
want to have multpile 'main menus' for each of our different clients. 
I was hoping to send them to the correct sub context from the main
inbound context with a Goto statement using the extension as the
context name. I suppose I could just have my proxy take them directly
to sip:<company-name>@asterisk then I would be able to give them the
'dial 9' option.

I am planning on having a voice prompt to tell them to dial 9.  If I
don't send them immediately into a voice mailbox,is there a convenient
way to record 'main menu' outgoing messages other than creating them
with a voice mailbox and then manually movin them to the sounds
directory?  Ideally I'd like the clients to be able to record these
messages without intervention from me.  For example, how did you
record 'lcrmain'?

Thanks,
Dan


On Tue, 14 Sep 2004 20:59:28 -0500, Lyle Giese <lyle at lcrcomputer.net> wrote:
> How is the user going to know about the 9 if you don't tell them via a voice
> prompt?  This is how I do it.  I drop incoming calls into lcrmainmenu and if
> they press a 1 during the first background, they will drop into the second
> menu which gives the company directory and if they fail to press a key, they
> drop into the general vm box.
> 
> One note, once you go to Voicemail, this menu is history and the keypresses
> that apply to Voicemail apply and not those showen here(or in your case 9).
> 
> Lyle
> 
> [lcrmainmenu]
> exten => s,1,Dial(Zap/1r2&SIP/desk1&SIP/ncc1701,20,rtT)
> exten => s,2,DigitTimeout,5 ; set Digit Timeout to 5 seconds
> exten => s,3,ResponseTimeout,10 ; Set Response Timeout to 10 sec.
> exten => s,4,Background(lcrmain) ; LCR Main Menu
> exten => s,5,Voicemail(u110); Drop into general vm for LCR
> 
> exten => 1,1,Goto(usersmenu,s,1)
> exten => 0,1,Goto(lcrmainmenu,s,2)
> 
> exten => 2,1,Hangup
> 
> include => default
> ;
> [usersmenu]
> exten => s,1,DigitTimeout,5 ;set digit timeout to 5 seconds
> exten => s,2,ResponseTimeout,10 ; Set Response Timeoute to 10 sec
> exten => s,3,Background(usermenuopts) ; Press 1 for lyle, 2 for Adam, 3 for
> Lois or timeout to next step
> exten => s,4,Voicemail(u110); Drop into general vm for LCR
> 
> exten => 1,1,Voicemail(u101)
> exten => 2,1,Voicemail(u103)
> exten => 3,1,Voicemail(u102)
> exten => 4,1,Voicemail(u110)
> exten => 0,1,Goto(usersmenu,s,1)
> 
> include => default
> 
> 
> 
> ----- Original Message -----
> From: "Daniel Poulsen" <dpoulsen at gmail.com>
> To: <asterisk-users at lists.digium.com>
> Sent: Tuesday, September 14, 2004 8:25 PM
> Subject: [Asterisk-Users] Press 9 to dial by name
> 
> > Hi all.  I am new to the list and new to asterisk.  I have asterisk
> > installed and  running.  I am using it as a voicemail server only.
> > What I would like to do is send users to a general mailbox that will
> > be addressed as <companyname>@asterisk and give them the option to
> > wait for the tone and leave a message, or press 9 to dial by name.
> >
> > My questions are:
> >
> > 1.  What is the best way to do this?
> >
> > Right now I have incoming SIP calls going to a context called
> > [From_SER].  My config looks like this:
> >
> > [From_SER]
> > include => MailBox
> > include => ACMEInc
> >
> > exten => 1,1,Goto(${EXTEN},s,1)
> >
> >
> > [MailBox]
> > exten => _XXXX,1,Wait(2)
> > exten => _XXXX,2,Voicemail(u${EXTEN})
> >
> >
> > [ACMEInc]
> > exten => s,1,Answer
> > exten => s,2,DigitTimeout,5
> > exten => s,3,ResponseTimeout,10
> > exten => s,4,Voicemail(${EXTEN})
> >
> > exten => 9,1,Directory(${EXTEN})
> >
> > It seems to me like this should work, but I never reach the ACMEInc
> > voice mailbox.  If I address a mailbox number like <sip:1234 at asterisk>
> > it takes me right in based on the _XXXX dial pllan so I know I have a
> > working system.
> >
> >
> > 2.  Once I am in the ACMEInc mailbox, if I dial 9 to reach the
> > directory, it doesn't do the transfer.  How can I set some kind of
> > global paramater that says if I dial 9, go to Directory(${EXTEN}) ?
> >
> > Your input is greatly appreciated.
> >
> > Thank you.
> >
> > Dan Poulsen
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> 
>