[Asterisk-Users] AddQueueMember and call distribution

[Michael Loftis]

If you're not using chan_agent you have to do this your own somehow I'm 
going to attempt to use dialplan logic along with 'tagged' CID but it seems 
sometimes * doesn't pass the CalleridName after I modify it....this might 
be a problem in my dialplan here.

The other option is to use rrmemory instead of roundrobin or any of the 
others, this means that it'll start at teh next person in the list and ring 
through instead of retrying the same person every time when they're busy.

--On Friday, October 29, 2004 12:28 -0400 "Sean A. Newton" 
<nester-asterisk at wewt.net> wrote:

>
> Is there anyway to get Agents (members of the queue) logged out if they do
> not answer a call.
>
> I'm assuming that autologoff doesn't work with AddQueueMember. I've
> searched the wiki and google to death... Currently, when a call comes in
> to the queue, one member just rings and rings and rings. It never rolls to
> another member, and the offending member (not answering) never gets logged
> off, so the call just gets stuck until an ultimate timeout.
>
> Thanks for the help...
>
> Here's what i've got setup right now, on my test bed.
>
> queues.conf
>
> [support]
> strategy = leastrecent
> timeout=25
> retry=5
> wrapuptime=15
> music = default
> announce = queue-support
>
> agents.conf
>
> [agents]
> ackcall=no
> autologoff=15
>
> extensions.conf
>
> ; Tech Support Queue
> exten => 1100,1,Queue(support)
> exten => 1100,2,Hangup
>
> ;tech login
> exten => 81,1,AddQueueMember(support)
> exten => 81,2,Playback(agent-loginok)
> exten => 81,3,Hangup
>
> ;tech logoff
> exten => 82,1,RemoveQueueMember(support)
> exten => 82,2,Playback(agent-loggedoff)
> exten => 82,3,Hangup
>
>
>
>
> -=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
>  sean a. newton                      nester at wewt.net
>  louisville, ky, usa                 http://wewt.net
>
>  Another day, another convertible and another hotel
>  full of cops.                -- Hunter S. Thompson
> -=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
>
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