[Asterisk-Users] AddQueueMember and call distribution

[Sean A. Newton]

Is there anyway to get Agents (members of the queue) logged out if they do
not answer a call. 

I'm assuming that autologoff doesn't work with AddQueueMember. I've
searched the wiki and google to death... Currently, when a call comes in
to the queue, one member just rings and rings and rings. It never rolls to
another member, and the offending member (not answering) never gets logged
off, so the call just gets stuck until an ultimate timeout.

Thanks for the help...

Here's what i've got setup right now, on my test bed.

queues.conf

[support]
strategy = leastrecent
timeout=25
retry=5
wrapuptime=15
music = default
announce = queue-support

agents.conf

[agents]
ackcall=no
autologoff=15 

extensions.conf

; Tech Support Queue
exten => 1100,1,Queue(support)
exten => 1100,2,Hangup

;tech login
exten => 81,1,AddQueueMember(support)
exten => 81,2,Playback(agent-loginok)
exten => 81,3,Hangup

;tech logoff
exten => 82,1,RemoveQueueMember(support)
exten => 82,2,Playback(agent-loggedoff)
exten => 82,3,Hangup




-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
 sean a. newton                      nester at wewt.net
 louisville, ky, usa                 http://wewt.net 

 Another day, another convertible and another hotel 
 full of cops.                -- Hunter S. Thompson
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