[Asterisk-Users] Problem with AstTapi

[Craig Guy]

Don't be lazy, check the bug reports for this application - wander over to
https://sourceforge.net/tracker/index.php?func=detail&aid=1049761&group_id=106482&atid=644546

It is a known issue with build 0.04

Craig
----- Original Message ----- 
From: "Rana Dutt" <rdutt at softelinc.com>
To: "Asterisk Users List" <asterisk-users at lists.digium.com>
Sent: Thursday, October 28, 2004 12:51 PM
Subject: [Asterisk-Users] Problem with AstTapi


> I wanted to use Outlook 2000 to dial my Contacts using Asterisk. So I
> installed AstTapi on my Windows XP machine. When I try to dial a contact,
> the call originates just fine. My SIP phone rings, and when I pick up,
> Asterisk makes the call to the dialed number correctly.
>
> However, Outlook displays an error message saying "Unable to complete an
> operation requested by the automatic phone dialer. Please make sure your
> modem, phone and phone line are properly configured." After closing the
> error message dialog, if I then go to dial the Contact again, I get a
> different error message saying "An internal error occurred in the phone
> dialer. Close the Dial Phone dialog box and then open it again." Well,
> closing the dialog box and opening it again doesn't work: the same
internal
> error message keeps popping up when trying to make a call. The only way to
> get rid of it is to exit Outlook and restart it.
>
> Has anyone who has used AstTapi seen this problem? I am using Outlook 2000
> SP3.
>
> My Asterisk TAPI driver is configured as follows:
>
> Host: 192.168.2.11 (IP of Asterisk server)
> Port: 5038
> Dial out by using the Dial application - Outgoing chan: Zap/1/
> User: john
> Password: my_secret
> User channel: SIP/200
>
> My manager.conf is as follows:
>
> [general]
> enabled = yes
> port = 5038
> bindaddr = 0.0.0.0
>
> [john]
> secret = mysecret
> deny=0.0.0.0/0.0.0.0
> permit=192.168.2.17/255.255.255.0
> read = system,call,log.verbose,command,agent,user
> write = system,call,log.verbose,command,agent,user
>
> As I said, the first time I place the call from Outlook, it works fine.
The
> trace on Asterisk shows:
>
> == Manager 'john' logged on from 192.168.2.17
>   -- Launching Dial(Zap/1/18005551212) on SIP/200-da5d
>   -- Called 1/18005551212
> == Manager 'john' logged off from 192.168.2.17
>   -- Zap/1-1 answered SIP/200-da5d
>   -- Hungup 'Zap/1-1'
>
> Any help would be much appreciated.
>
> Rana Dutt
> Softel, Inc.
>
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