[Asterisk-Users] New Strategy in App_queue

[Robert Jackson]

If you have a group of agents as the only member of the queue like so:
member => Agent/@1

And specify the agents in agents.conf in the order you want like so:
agent => 1,1234,Test1
agent => 2,1234,Test2
agent => 3,1234,Test3

The agents will be called in 1,2,3 order regardless of the strategy
that you specify.

This has been my experience.  I am not sure if it was designed this 
way on purpose, but it seems to work this way for me nonetheless.

Good luck,

Robert Jackson

> -----Original Message-----
> From: Nathan Bowyer [mailto:nbowyer at gmail.com] 
> Sent: Wednesday, October 27, 2004 9:40 PM
> To: Asterisk-Users at lists.digium.com
> Subject: [Asterisk-Users] New Strategy in App_queue
> 
> 
> Hello,
> 
> I've been looking at and working on a new queue strategy for 
> about a week now, off and on.  However, being that I'm not 
> really a C programmer (yet, anyway) I have not made much progress.
> 
> The concept is rather simple, probably the easiest of all the 
> queue strategies.  I simply want to  it to ring the 
> interfaces / agents in the order they are listed in 
> queues.conf, and start over at the beginning when a new call 
> comes in.  If you were doing this with
> Dial() and in the dial plan, it would look something like this:
> 
> exten => s,1,Dial(SIP/phone1,35)
> exten => s,2,Dial(SIP/phone2,30)
> exten => s,3,Dial(SIP/phone3,35)
> 
> There is a very real reason for wanting to do this with 
> app_queue rather than Dial, but its rather outside the scope 
> of this message, I think.
> 
> In any case, if any of you have interest in seeing something 
> like this happen, or have any pointers or tips that would aid 
> in this endeavour, please let me know.
> 
> Thanks,
> Nathan
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