[Asterisk-Users] OT COs/Providers Cannot Reach Others

Steve Totaro asterisk at totarotechnologies.com
Wed Oct 27 06:49:31 MST 2004


Here is a good tool for looking up the CLEC info

http://www.reversephonedirectory.com/phonenumber/phone/index.html?number=4104809428


----- Original Message ----- 
From: "Greg Hill" <gregh-asterisk at hillnet.us>
To: "Asterisk Users Mailing List - Non-Commercial Discussion" 
<asterisk-users at lists.digium.com>
Sent: Wednesday, October 27, 2004 8:51 AM
Subject: Re: [Asterisk-Users] OT COs/Providers Cannot Reach Others


> On Wed, 27 Oct 2004, Steve Totaro wrote:
>
>> I have had several experiences where certain providers or COs could not
>> call other providers.  When dialed I would get a fastbusy or similar
>> message "were sorry, this number"
>>
>> I have just realized that this is the case with Voicepulse.  Many
>> different COs and providers cannot reach my VP DID.  I know its not one
>> particular CO or switch or provider so I tend to think its something
>> that Voicpulse needs to address.
>>
>> Not sure how it works in the telephony world but maybe they just have to
>> broadcast their route or something?
>>
>> Since I am not new to these types of situations, I request some feedback
>> so when everyone blames everyone else, I have some recourse and
>> knowledge under my belt to say, "No, you need to ....."
>
> I had the same situation with a number provided to me by VoiceGlo. It was
> reachable by any of the cell carriers in the market, as well as the more
> distant "local" COs, but not reachable by the CO where I lived. I couldn't
> get any useful info from VoiceGlo's support, nor from Qwest, so I visited
> the CO in person. The techs there were very nice and looked up some stuff
> on their computers, trying to track down the problem.
>
> They finally concluded that the number hadn't been ported to the CLEC
> properly and that something in the routing had gotten messed up.
> Ultimately, I think it was up to VoiceGlo to talk to their CLEC providing
> my DID to get things moving. They were totally unresponsive and I
> cancelled the account (what good is an unreachable DID? I certainly won't
> pay money for one!).
>
> Anyway.. my feeling was that it takes some pressure on the provider of the
> unreachable DID to get it fixed. Good luck.
>
> Greg
>
>
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