[Asterisk-Users] Agents allowed to transfer but * just hangs up!
Robert Jackson
RobertJ at promedicalinc.com
Mon Oct 25 17:58:28 MST 2004
> -----Original Message-----
> From: Michael Loftis [mailto:mloftis at wgops.com]
> Sent: Monday, October 25, 2004 6:57 PM
> To: asterisk-users at lists.digium.com
> Subject: [Asterisk-Users] Agents allowed to transfer but *
> just hangs up!
>
>
> Look can ANYONE help me with this! Turns our our $#@$#@$#@
> asterisk has
> been hanging up on people soon as transfers happen!
>
We had a similar problem using AgentCallBackLogin. We were
specifying a context to AgentCallbackLogin and that context
only had extensions defined for the agents' extensions.
Since * uses the current context for transfers this can be a
problem. The solution to all of this was to
SetVar(TRANSFER_CONTEXT=<context that can transfer>) before
you call Dial(<device>,20,t). Then * uses the context that
you specified to use for transfers.
Fixed a similar problem for us,
Robert Jackson
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