[Asterisk-Users] Support for reception of "send url" in SIP clients needed

[Nicolás Gudiño]

Hello,

On Sat, 23 Oct 2004 08:54:27 -0700, jb at v2tel.com <jb at v2tel.com> wrote:
> I would like to let asterisk send an URL to a PC based softphone or a PC based
> message client. This would allow for many great applications such as automatic
> client data lookup. Or for technical client support. It is a must for many
> types of customer support centers.
> 
> I understand that the "send url" application can do the job seen from the
> asterisk side.
> 
> But I have not been able to find a PC client which is able to handle reception
> of the url and the subsequent opening of it in the specified browser.
> 
> It looks as if Nortel has two products capable of this, but I have not tested
> them yet.
> 
> I would like to know if anybody has experience about available PC clients
> supporting this feature.

Not exactly what you are looking for (it is not a soft phone), but you
might want to look at Flash Operator Panel. It can open a web page
sending the callerid received in certain channel as a GET variable
(you can do automatic data lookup based on callerid). It connects to
asterisk using the manager interface.

It can also be used to visualize a call center, the latest version can
display logged in agents, and it shows some statistics on queues and
individual agents also.

http://www.asternic.org

Best regards,

-- 
Nicolás Gudiño
Buenos Aires - Argentina