[Asterisk-Users] Intercept HOLD of Snom phones

[Magnus Jungsbluth]

Yeah, thats what I figured, BUT, if you transfer an incoming call to 
another internal user, music on hold switches to INTERNAL, and if the 
2nd agent does a another transfer, the incoming call gets INTERNAL 
music. I search for a way to define somewhere in extensions.conf a 
extension that is used when the call is put on hold, so I can decide by 
callerid.

I tryied the snom "Music on Hold Server" Option and it seems to work:

Define an extension like
1000,1,MusicOnHold(Something)

and set 1000 at yourhost as "Music on Hold Server" in the snom phone.

But I still see in the Asterisk CLI when pressing hold(verbose)

-playing Music On Hold (default)
-playing Music On Hold (Something)

So it triggers twice somehow, but anyway, doesn't seem to cause trouble....

Nick Barnes wrote:

>Magnus:
>  
>
>>I would like to decide using the callerid which music on hold is tobe
>>played: That is: play "free" music to calls from the outside 
>>but play copyrighted music if I put an internal call on hold 
>>(i.e. a co-worker). 
>>Is this possible ?
>>    
>>
>
>Yes, and it's easier than intercepting the hold request.
>
>Add the following lines to your musiconhold.conf:
>
>INTERNAL => mp3:/var/lib/asterisk/mohmp3/internal
>EXTERNAL => mp3:/var/lib/asterisk/mohmp3/external
>
>and put your music into the appropriate directories.
>
>In the dial plan, for internal calls insert the line:
>
>exten => whatever,whatever,SetMusicOnHold(INTERNAL)
>
>and for external calls, insert the line:
>
>exten => whatever,whatever,SetMusicOnHold(EXTERNAL)
>
>in the appropriate places.
>