[Asterisk-Users] Cisco Support for 7940, Is this Right?
Wiley E. Siler
wsiler at e2020inc.com
Wed Oct 6 10:31:32 MST 2004
Henry,
I don't think Matt was suggesting that he do that but that the software
is such that in and of itself it doesn't know who has it or who uses.
We can all certainly assume tha mai lists are monitored and posting
anyones proprietary software to the web would get you in a bunch of
trouble.
Paul,
If your long term plan is to use the Cisco products, I would eBay off
the not certified phone you bought and just buy a certified one from a
reseller. At least then you only have to pay 10 bucks for the udpates
and you know the phone has been conditioned. I have heard that
teksavers.com is good but beyond that I cannot suggest a place to get
reseller Ciscos as I use PolyCom myself.
Thanks,
Wiley
-----Original Message-----
From: Henry Devito [mailto:hdevito at qwest.net]
Sent: Wednesday, October 06, 2004 10:22 AM
To: 'Asterisk Users Mailing List - Non-Commercial Discussion'
Subject: RE: [Asterisk-Users] Cisco Support for 7940, Is this Right?
Mathew, posting the software to the list is piracy and the person
posting can & will be charged by Cisco. I have seen this happen. It is
specific in the end user agreement. Cisco can even charge the admins
responsible for the list. Cisco has no tolerance for piracy. I worked
for Cisco when I first got out of the military a few years ago, they
have a whole division dedicated to tracking piracy. The $10 plan you
are speaking about is only good if you buy the phone from a reseller
certified to sell cisco telephony or if you buy a certified refurb cisco
product. If you order the smartnet from CDW or any other reseller they
are supposed to get the serial number of the phone and submit it to
cisco. If it then comes back as purchased from one of the above they
will let you have the smartnet, If not they will cancel your order. If
the phone is not a new or certified refurb the reseller is supposed to
sell you a different contract that ranges from $79 to $125 depending on
the phone.
I am a CCIE and a Cisco reseller I tried to sell these $9.18 smartnets
to people on this list but all were rejected due to serial numbers.
Have a good day.
-----Original Message-----
From: asterisk-users-bounces at lists.digium.com
[mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Matthew
Boehm
Sent: Wednesday, October 06, 2004 9:24 AM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [Asterisk-Users] Cisco Support for 7940, Is this Right?
He is wrong. All you need is the cheap $10 plan. This will give you
access to Cisco's CCO website where you can download the firmware for
any Cisco product.
Yes, 7940 and 7960 are the same phone except 1 has 2 lines and the other
has 6. They both use the same firmware.
> Can the one software-access contract be used to update multiple units?
Not sure on that. I'm using a resellers service contract so I guess
I'm in the clear. Once you download the firmware, Cisco has no way of
tracking where it goes. You could post it to this list and everyone
would be able to use it. It doesn't "register" or "auth" with Cisco.
Matthew
----- Original Message -----
From: "Paul Dugas" <Paul at DugasEnterprises.com>
To: <Asterisk-Users at lists.digium.com>
Sent: Wednesday, October 06, 2004 7:56 AM
Subject: [Asterisk-Users] Cisco Support for 7940, Is this Right?
> Hi all, Happy Wednesday!
>
> Got a 7940G off eBay to tinker with and, per the wiki, contacted Cisco
> about a service contract. Being just little ol' me, they won't deal
> directly and blew me off (I hate dealing with Cisco, Nortel, etc as a
> small-business person...)
>
> Again per the wiki, I hit CDW.com and found CON-SNT-CP7960 for $9.14.
> Looking for support for the 7940 (not 7960), I just changed the part
> number to CON-SNT-CP7940 and it found an entry but had no description.
> Called them (via Asterisk and a VoIP carrier! too cool...), explained
what
> I wanted, was assured that their $9.18 CON-SNT-CP7940 entry was what I
> wanted, and bought it.
>
> Got a call back from the sales guy the next day. He explained that I
> really needed the $100 service plan. We've not connected directly
since
> so I don't have the whole story but I figure I'd get my ducks in a row
> before that.
>
> Can anybody provide me with additional validation of what I need? All
I
> want to do is to be able to use this one phone for now. I want to
upgrade
> it from the current 3.1 firmware to the more current 7.2.
>
> What do I need if I start deploying more of them?
>
> Can the one software-access contract be used to update multiple units?
>
> Also, is the firmware in the 7940 and the 7960 the same?
>
> TIA,
>
> Paul
>
> --
> Paul A. Dugas Dugas Enterprises, LLC
> email: paul at dugasenterprises.com 1711 Indian Ridge Drive
> phone: 404.932.1355 fax: 770.516-4841 Woodstock, GA 30189 USA
> [ onsite at the Georgia DOT's West Annex, 404.463.2860 x158 ]
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