[Asterisk-Users] [OT] Has Sipura support been closed down?

Joseph syscon at interbaun.com
Tue Oct 5 08:53:39 MST 2004


On Tue, 2004-10-05 at 08:11, Andres wrote:
> Sipura does not support end users.  That is the job of the reseller.  
>  From their web site
>  "For support questions related to your Sipura product, please contact 
> an authorized Sipura Technology reseller. If you are a Sipura Technology 
> service provider, partner, reseller or distributor please enter the 
> Support Center <login/index.htm> for additional technical product and 
> contact information."
> 
> They might answer emails from end users every now and then but don't 
> count on it.

I don't even think they properly support resellers.  We bought SPA-3000
via Voxilla, had some problem with the unit (couldn't get it to work
even with Voxilla tech. support) Voxilla contact Sipura and didn't get
any response from them.
So we had to return the unit back.  

-- 
#Joseph



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