[Asterisk-Users] How to rid yourself of Broadvoice

[Tim Mattison]

To recap a long story here goes...

1) Had serious problems getting set up even with the example config
files.  Turned out that I didn't need to change anything... their side
was just broken.
2) Service worked for a week or so and then went down for a few days.
Turned out that I didn't need to change anything... their side was just
broken.
3) Service worked for another two or three weeks and then went down for
just under ten days.  Same as before.
4) Repeat step three for months.

Each time they told me they didn't offically support Asterisk and to
check my configs... blah, blah, blah.

To make a long story short I followed all of their directions and the
problems that popped up always corrected themselves after longer and
longer periods of time.  Finally the service just went down altogether
(15 days before I just removed it from my config files) and I gave up.

On Mon, 2004-11-29 at 21:55 -0800, Luki wrote:
> > After two months of no service, dozens of e-mails and phone
> > calls, and canned "we don't support Asterisk" responses
> > this finally got the job done.
> 
> Huh, what problems did you have? I am managing 9 Broadvoice "lines" on two * 
> boxes; no problems at all. They email supports is non-existent (or very 
> slow), but I have been very satisfied with their phone support -- yes, they 
> do not officially support * but are willing to help if they can, and in most 
> cases they area actually knowledgeable enough to do so. They even provide 
> you with an * sample configuration if you ask.
> 
> --Luki
> 
> 
> 
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