[Asterisk-Users] SIP phones cutting out with Asterisk??

[Alfred Certain]

Hi Dave,

I had a similar problem some time ago on one of our customers servers 
and it's not an Asterisk problem,I suggest you to take a look at your 
network state, we found a switch failure causing that, you can try this 
tool to test the network:

http://www.cacti.net/

Cacti is designed to be a complete graphing solution for your network. 
Its goal is to make the network administrator's job easier by taking 
care of all the necessary details necessary to create meaningful network 
graphs.

One more important thing is the Kernel you are using. Try 2.4.22 o 
higher since lower kernels can have problems with disk access that can 
cause similar errors.

Alfred Certain


Dave Henderson wrote:

> Hi folks,
>  
> I've got a very bizarre problem recurring when making calls with 
> Polycom SoundPoint IP500 SIP phones and Asterisk.  Sometimes when a 
> call comes in to an IP500, one of the sides of the conversation is cut 
> off (i.e. the caller can't hear the callee, or vice-versa).  This 
> isn't easily repeated, and rebooting the phone, or restarting 
> Asterisk, doesn't seem to have an effect.
>  
> Has anybody else experienced this sort of thing happening?
>  
> I've seen this with both CVS-v1-0-10/27/04-21:54:17 and 
> CVS-HEAD-09/02/04-22:57:21.
>  
> Thanks for any insight,
> /Dave Henderson
> Customer Service Manager
> The IT Department, Inc.
> ph: 613-523-2322x321
> fx: 613-526-3949 /
>  
>
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