[Asterisk-Users] SIP phones cutting out with Asterisk??

Dave Henderson dhenders at itdepartment.com
Fri Nov 26 11:10:31 MST 2004


Hi folks,
 
I've got a very bizarre problem recurring when making calls with Polycom
SoundPoint IP500 SIP phones and Asterisk.  Sometimes when a call comes
in to an IP500, one of the sides of the conversation is cut off (i.e.
the caller can't hear the callee, or vice-versa).  This isn't easily
repeated, and rebooting the phone, or restarting Asterisk, doesn't seem
to have an effect.
 
Has anybody else experienced this sort of thing happening?
 
I've seen this with both CVS-v1-0-10/27/04-21:54:17 and
CVS-HEAD-09/02/04-22:57:21.
 
Thanks for any insight,
Dave Henderson
Customer Service Manager
The IT Department, Inc.
ph: 613-523-2322x321
fx: 613-526-3949 
 
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