[Asterisk-Users] General feature questions

[Peter Svensson]

On Fri, 26 Nov 2004, Francois Fernandes wrote:

> - Caller checking:
>
> If someone calls the number of the Asterisk server it should be able to
> check if the guy is allowed to call this number. That means, that
> asterisk should pass the number to a third parity program which decides
> if the number is allowed to phone in or not. If yes the call should be
> routed directly to an free helpdesk place. If not the call should be
> redirected to a different number.

This can be done in an AGI script, or through the dialplan with a database 
lookup. Either way works.

> - Callback list:
>
> If there is currently no one available and the caller hang up, asterisk
> should create a callback list. Which is then shown to an employee.

I think an agi script run with DeadAGI in the dialplan in the 'h' 
extension (run at hangup-time) may do the trick. 

Peter