[Asterisk-Users] General feature questions

Francois Fernandes crashedworld at web.de
Fri Nov 26 02:05:14 MST 2004


Hi!

For a project I've got to work at, were deciding whether we use Asterisk or not. 

It depends on if the following needed Features are realizable: (If someone already knows how to configure it, any suggestions would be great)

- Caller checking:
If someone calls the number of the Asterisk server it should be able to check if the guy is allowed to call this number. That means, that asterisk should pass the number to a third parity program which decides if the number is allowed to phone in or not. If yes the call should be routed directly to an free helpdesk place. If not the call should be redirected to a different number.
- Callback list:
If there is currently no one available and the caller hang up, asterisk should create a callback list. Which is then shown to an employee.

If these things are possible give me a reply. And if you know how to realize, reply too!

thx

Francois
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