[Asterisk-Users] Quick Questions - IVR=Auto Attendant?

Gregory Junker gregory.junker at dayark.com
Tue Nov 23 09:28:30 MST 2004


No. Auto-attendant is a subset of a class of applications that fall 
under IVR (interactive voice response).

Greg

Paul Rodan wrote:
> Are IVR and "Auto Attendant" interchangeable terms? They both do the "Press
> 1 for" thing. Sales is asking me how to word it and I've always used both
> terms interchangeably. 
> 
> 
> 
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