[Asterisk-Users] Shared line appearances

[John Baker]

Maybe a bounty would help.  I'd be willing to chip in.

John Baker

Paul Rodan wrote:
> I don’t think the nature of these phones would allow for such a thing. 
> It was designed for transfers and such, to be a real PBX, not like 
> having 4 phone lines from BellSouth and multiple 4 line phones.
> 
>  
> 
> I couldn’t imagine SER/Asterisk/any SIP proxy or program doing what is 
> needed.
> 
>  
> 
> The only idea I had to get asterisk to do it would be have the calling 
> party thrown into a conference room right away, and then have it ring 
> all the other phones. Whoever answers it would then be put into the 
> conference room with the calling party.  But I think the trick is, 
> whenever a person calls in, they get thrown put into a conference room, 
> and then the PolyCom’s all have to auto-answer and place the calls on 
> silent hold, so that everybody is thrown into the conference room. That 
> shouldn’t be TOO hard to rig, but how do you get all the phones to ring 
> as well until somebody picks up, so that there is at least 1 active 
> person in the conference with the calling party.  Then any other phone 
> should be able to bust in simply by taking that line off of hold.
> 
>  
> 
> Good luck with that J
> 
>  
> 
>  
> 
> ------------------------------------------------------------------------
> 
> *From:* asterisk-users-bounces at lists.digium.com 
> [mailto:asterisk-users-bounces at lists.digium.com] *On Behalf Of *David 
> Gomillion
> *Sent:* Friday, November 19, 2004 12:19 PM
> *To:* asterisk-users at lists.digium.com
> *Subject:* [Asterisk-Users] Shared line appearances
> 
>  
> 
> All right.  It would appear that I am not the only one interested in 
> shared line appearances.  Many others have stated that they wish for the 
> key-system-like feature of the blinking lights.  Quite frankly, I don't 
> think it's a good thing, but the people who use these systems are very 
> resistant to change.  I set up call queues, pickup groups, 1-touch 
> transfers, and still nothing seems to placate them.  If I could, I would 
> just replace the users...
> 
>  
> 
> I mainly use Polycom SoundPoint IP phones: some 300s and some 600s.  
> Bottom line is that if I am going to be able to finish the rollout of 
> the phone system, and switch away from having 2 PBXs vying for power 
> (Asterisk and the Nortel NorStar MICS system), I am going to have to get 
> this feature working.  I have received authorization to offer a bounty 
> to get it working in Asterisk, and to then contribute the source to the 
> project.
> 
>  
> 
> As I have studied the issue, I'm not sure it is within the "master plan" 
> for asterisk.  Searching the archives, it seems we only expect Asterisk 
> to be a "clever UA".  The people asking were advised to get a real SIP 
> proxy.  In passing, someone asked if chan_sip2 would support it, but I 
> found no response.
> 
>  
> 
> Many references to SER have been made.  I have installed SER 
> successfully.  I then tried to make the feature work, but have been 
> unsuccessful.  Both lines will ring, but the first person to answer the 
> call gets it, and the other phone's lights are as dark as can be.  SER 
> does not seem to do any better with "line-seize" than Asterisk.  At 
> least Asterisk has the hint to allow the lights to work (I have not yet 
> implemented this, but since it does not meet the requirements, it does 
> not really matter)... but neither system will allow the caller to press 
> the blinking light on a call that was placed on hold to answer it.
> 
>  
> 
> I am now looking at other SIP proxies.  I am in the process of 
> installing sipXpbx, which includes many different pieces of the Pingtel 
> sipExpress system that have been open-sourced.  I am not sure which 
> pieces I will need specifically, so I will install the whole shooting 
> match and see if the feature even works.  If it does, I'll remove 
> packages and try to reintegrate with Asterisk.
> 
>  
> 
> Has anyone gotten shared line appearances to work with Polycom 
> Soundpoint IP phones?  Not just blinking lights, but the whole shebang: 
> lights, pressing the button to seize the line, shared registrations, 
> etc.  Is it best to work with a 3rd party SIP proxy/router/whatever, or 
> should we pool resources and get the feature integrated into Asterisk 
> somehow?
> 
>  
> 
> Looking forward to your thoughts,
> 
> David Gomillion
> 
>  
> 
> 
> ------------------------------------------------------------------------
> 
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