[Asterisk-Users] Broadvoice

[Jay Milk]

I hear ya -- I signed up knowing they don't officially support Asterisk,
so to me anything they do to help is above and beyond what I expected --
and they've treated me well, given that there's always some delay on
support requests.  There are other companies I don't deal with anymore
because of poor customer service, and one that I'll avoid because even
the pre-sales emails were rude.

> -----Original Message-----
> From: Tim Mattison [mailto:tim at marocon.com] 
> Sent: Friday, November 19, 2004 12:04 PM
> To: Asterisk Users Mailing List - Non-Commercial Discussion
> Subject: RE: [Asterisk-Users] Broadvoice
> 
> 
> Nah, tried it.  I've been having these problems with 
> BroadVoice from the get-go.  Randomly it'd go down for a few 
> days without so much as a simple apology.  They'd suggest 
> that I fiddle with the settings but every time after a few 
> days it'd just start working again (and it'd actually work 
> well when it was up).
> 
> I've given up on BroadVoice.  The way they treat me shows me 
> that they simply don't want/need my business.
> 
> On Fri, 2004-11-19 at 11:24 -0600, Jay Milk wrote:
> > Use sip.broadvoice.com and if it doesn't resolve properly 
> by itself, 
> > add the sip.broadvoice.com as 147.135.8.128 to your etc/hosts file
> > 
> > > -----Original Message-----
> > > From: Tim Mattison [mailto:tim at marocon.com]
> > > Sent: Friday, November 19, 2004 10:00 AM
> > > To: Asterisk Users Mailing List - Non-Commercial Discussion
> > > Subject: Re: [Asterisk-Users] Broadvoice
> > > 
> > > 
> > > My BroadVoice account has been down for over a week with
> > > neither an explanation nor a service credit.  Our problems 
> > > may be a little different though because I don't remember 
> > > what happened when I tried to dial out.  I know that I do get 
> > > a "Request Timeout" error while trying to register though.
> > > 
> > > On Fri, 2004-11-19 at 08:39 -0600, Tim Jackson wrote:
> > > > Anybody else having broadvoice problems?
> > > > 
> > > >  
> > > > 
> > > >  
> > > > 
> > > >     -- Executing SetAccount("SIP/101-d03b", "LD") in new stack
> > > > 
> > > >     -- Executing Dial("SIP/101-d03b",
> > > "SIP/18004321000 at Broadvoice") in
> > > > new stack
> > > > 
> > > >     -- Called 18004321000 at Broadvoice
> > > > 
> > > >     -- Got SIP response 408 "Request Timeout" back from
> > > 147.135.0.128
> > > > 
> > > >   == No one is available to answer at this time
> > > > 
> > > >  
> > > > 
> > > >  
> > > > 
> > > > Tim Jackson
> > > > 
> > > > Network Engineer
> > > > 
> > > > 
> > > > Angelina County, Texas
> > > > 
> > > > 
> > > > (936)639-4827x101 office
> > > > 
> > > > 
> > > > (936)414-6723 mobile
> > > > 
> > > > 
> > > >  
> > > > 
> > > > 
> > > > _______________________________________________
> > > > Asterisk-Users mailing list Asterisk-Users at lists.digium.com
> > > > http://lists.digium.com/mailman/listinfo/asterisk-users
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> > > --
> > > Tim Mattison <tim at marocon.com>
> > > Mattison & Rosenthal Consulting Inc.
> > > 
> > > _______________________________________________
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> > > http://lists.digium.com/mailman/listinfo/aster> isk-users
> > > To 
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> > >    
> > http://lists.digium.com/mailman/listinfo/asterisk-users
> > 
> > 
> > 
> > _______________________________________________
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> -- 
> Tim Mattison <tim at marocon.com>
> Mattison & Rosenthal Consulting Inc.
> 
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