[Asterisk-Users] Digits entered ARE NOT RECOGNIZED by bank's IVR's

[Jongsuk Lee]

My guess for problem is your  extension configuration file .
You are probably detecting dtmf such as '*#' and asterisk does
something before it sends.
my advice is ]add those specific bank number and by pass dtmf detection stuff.
One grunt for channel is that  those # and * are hard corded into
channel. There got to be different way for doing this.


On Thu, 18 Nov 2004 15:01:36 +0000, Brian Wilkins <brian at hcc.net> wrote:
> It may be a little harder for you check since you don't work for a telecom
> company like I do, but if it continues to be an issue then I would contact
> your telephone company and describe the problem as best as you can to them.
> It's really not an Asterisk issue, it's the phone company.
> 
> 
> 
> On Thursday 18 November 2004 07:56 pm, Joseph wrote:
> > On Thu, 2004-11-18 at 13:52 +0000, Brian Wilkins wrote:
> > > The same exact thing happens to me. For me, it is because the calls are
> > > going out via Confer and that has problems sending DTMF tones. I'd
> > > recheck the route that you sending calls out to.
> >
> > How do you check the rote.
> > The call is going out to PSTN-Line on SPA-3000
> >
> > When I check (calling another line) whenever I press any digit it some
> > kind of echo follows.  It sounds as if somebody was talking to a mic.
> > very close.
> 
> --
> Brian Wilkins
> Software Engineer
> brian at hcc.net
> 
> Heritage Communications Corporation
>   Melbourne, FL     USA     32935
> 321.308.4000 x33
> http://www.hcc.net
> 
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