[Asterisk-Users] Digits entered ARE NOT RECOGNIZED by bank's IVR's

Joseph syscon at interbaun.com
Thu Nov 18 11:34:06 MST 2004


On Thu, 2004-11-18 at 08:06 -0500, Justin B Newman wrote:
> Joseph wrote:
> > When I call via * my bank and an automated system ask me to enter the
> > numbers they aren't recognized by the system.  I'm getting an error
> > message that the numbers I entered are invalid.  WHY?
> > 
> 
> 1.) From what are you calling?  A phone connected to an FXS port?  A SIP 
> phone?
> 
> 2.) How is your * box connected to the PSTN?  A T1/E1 interface?  SIP 
> connection to ___?  IAX connection to ___?  An FXO port?
> 
> 3.) Are you sure that DTMF is working at all?
> 
> 4.) Have you tried looking up DTMF in the wiki?

I'm using standard phone that is connected to Sipura SPA-3000
I have dtmfmode=rfc2833 in my sip.conf

I've tried to SPA-PSTN Gain but it makes no difference.

-- 
#Joseph



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