[Asterisk-Users] Giving users the ability to break out of the queue and go to voicemail

[William M. Sandiford]

Hello All:

I need some help.  I am trying to configure * so that users that are
placed in a call are able to break out of the queue and go to voicemail
if they no longer wish to wait in the queue.  I read the cmd options for
the Queue command and I had figured that either option h or H would do
the trick by allowing the user to push '*' to break out...but it doesn't
work.

Does anyone know how to accomplish what I want to do.  Thanks!

Here is what I had tried in extensions.conf   (it didn't seem to work)

exten => 9056742007,1,Answer
exten => 9056742007,2,Wait,1
exten => 9056742007,4,Queue(tech|hH)
exten => 9056742007,5,Voicemail(u9056742007)
exten => 9056742007,6,Hangup

Thanks
Bill