[Asterisk-Users] Queue

Mark Halverson mark at opbx.com
Mon Nov 1 20:44:59 MST 2004


Regarding a call queue -

I was told that in order to have a queue users would have to login to the
asterisk queue on their extension. 

They would hear music on hold and then the music would stop and a caller is
instantly there without any warning.

This setup doesn't work for me.

We have multiple employees that telecommute and I need a queue or setup to
do the following:

Call comes in and rings all the extensions.

Once all extensions are in use the incoming caller(s) are placed on hold and
hear music on hold.

When an extension becomes available, the phone rings. Sounds simple to
me....

-Mark 




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