[Asterisk-Users] Cisco 7960 SIP Images

[Paul Mahler]

I have recieved far more that my money's worth in technical calls to Cisco
about my 7960 telephones. They respond immediately. They keep working until
the job is done. The pull in whatever resources are neccessary. They have
never failed to find and fix the problem. 
 
If you want professional, real technical support you should be willing to
pay for it, or in this case part of it. 
 
 
Paul Mahler
 <mailto:pmahler at signate.com>  
 
 

  _____  

From: asterisk-users-admin at lists.digium.com
[mailto:asterisk-users-admin at lists.digium.com] On Behalf Of
daryl at introspect.net
Sent: Saturday, March 27, 2004 7:37 PM
To: asterisk-users at lists.digium.com
Subject: RE: [Asterisk-Users] Cisco 7960 SIP Images


What you and so may others on this lise seem to forget is that Cisco is a
company offering bsuiness products for businesses.  Businesses typically pay
by check and wire transfer, especially for items such as this.
 
If you want home-user pay-by-credit-card service, buy products from Belkin's
home line and similar.
 
Oh...what's that?  None of these cheesy Stocked-at-Costco hardware companies
have any VoIP phones worth a crap?  Then deal with the fact that you are
buying from a company who doesn't target home users, and deal with it.  It
costs Cisco more money than they make on the contract to offer SmartNet on a
single device like this.  You're lucky they don't have a minimum device
limit/contract cost of something like 5 devices or $300/year.  I'm guessing
this type of policy would hardly effect more than several hundred of their
customers, most of them with 7960's and similar.

-----Original Message----- 
From: asterisk-users-admin at lists.digium.com on behalf of John Baker 
Sent: Sat 3/27/2004 4:41 PM 
To: asterisk-users at lists.digium.com 
Cc: 
Subject: Re: [Asterisk-Users] Cisco 7960 SIP Images



[massive amounts trimmed]

No, you can't use a credit card.  You have to send the #$!@@$#'s a 
check.  It's really stupid, but it's the Cisco way. 

John 

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