[Asterisk-Users] Pickin up a call from another user

[Matteo Rancilio]

Matteo Rancilio ha scritto:

> Hi,
>
> I have Asterisk environment with the following rules:
>
> Asterisk answer to an incoming call and Dial Operator A,
> After 15 seconds if Op A doesn't answer * will dial Op B,
> If even Op B will not answer * will call a group of users.
>
> Now, what I also need but I don't know how to implement the rule is 
> the ability to pick up a call if we already know that Op A is not 
> available at the moment
> In few words, if Op B already knows that Op A is away should pick up 
> the call without waiting the first 15 seconds. The same should be for 
> the group of users.
>
> Any suggestions?
>
nevermind, found the soulution :)