[Asterisk-Users] Answering Service Agent Auto Login

Nicholas Bachmann asterisk at not-real.org
Wed Jun 30 12:50:07 MST 2004


Michael Blood, Matraex, Inc. wrote:

> Hello all,
>  
> I am building a software based on asterisk to handle incoming 
> answering service calls.
> I have one problem that I have not been able to figure out a 
> reasonably priced solution to:
> The goal of this software is to allow the agent to be able to do their 
> entire job from the desktop.
>  
> The only thing that seems to be a problem is getting the operator 
> (agents) headset logged on to the asterisk system using a computer 
> command.

How about AgentCallbackLogin([AgentNo][|[options][exten]@context]) or 
AddQueueMember()?

Nick




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