[Asterisk-Users] Inbound call handling in Asterisk

Alain Bautista alain at allianceglobal.com
Thu Jun 24 16:15:20 MST 2004


I'm new to asterisk but I've been managing an Artisoft Televantage
server for about 2 years.
My question is, does Asterisk has the capability to 'classify calls'
based on the dialed number?
This is called 'Call Classifier' in Televantage jargon wherein it lets
call center agents identify callers, the company they are calling,
intelligently route calls and prepare call center agents before they
answer the phone.

Does Asterisk have support for DID and DNIS?

Thanks



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