[Asterisk-Users] Sending # and Asterisk Transfer Conflict

[brian k. west]

search for app_valetparking and hope its still out there somewhere :)

bkw

----- Original Message ----- 
From: "George Pajari" <George.Pajari at Faximum.com>
To: <asterisk-users at lists.digium.com>
Sent: Tuesday, June 08, 2004 8:21 PM
Subject: [Asterisk-Users] Sending # and Asterisk Transfer Conflict


> Having spent the better part of an hour searching the archives and
voip-info
> I hesitantly ask what appears to be an obvious question but one I cannot
> find an answer for.
>
> Using Grandstream phones it seems that the only way to support Call
Parking
> is to enable # transfers (i.e. use T in the dial command) since pressing
the
> TRANSFER button on the BT phone is blind and one does not hear the call
> parking extension used.
>
> Customer wants to be able to park outbound calls but also needs to be able
> to make PSTN calls with IVR apps that require the use of the # key.
>
> The problem is obvious -- pressing the # during an outbound calls triggers
> an Asterisk transfer. So what's the trick to allow users to both park
> outbound calls using the BT phone AND be able to use # during outbound IVR
> calls?
>
> The obvious hack is to have a different dial plan for outside calls that
> does include the T option in the dial plan (i.e. dial 8+ for IVR calls, 9+
> for normal calls that can be parked/transferred) but I'm hoping for
> something more elegant.
>
> George Pajari
> www.netvoice.ca
> www.IP-Centrex.ca
>
>
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