[Asterisk-Users] Broadvoice problems again Attn: James

[Charlie Hedlin]

I can attest that my SUPPORTED device never lost service.  This was a 
Cisco 7960 configured with their TFTP config file (although from my tftp 
server, I intercepted the file before allowing the phone to use it, but 
didn't make any changes).

It uses the sip server sip.broadvoice.com via the SRV records for the 
outbound sip proxy listed as as proxy.broadvoice.com

So, I chalked it up to confusion, they changed the rules and prevented 
direct connections to their sip server.  Their supported devices worked 
fine using their configuration because they the outbound proxy.

I will also admit that using a single phone on their system is totally 
useless, but I plugged it in to try and narrow down the problem, within 
hours of the outage start on Sunday evening.

Charlie Hedlin


Brian McManus wrote:

> I do have a few questions about the broadvoice outage:
>
> 1) Did "supported" devices ever loose service?
> 2) IDo "supported" devices use the same SIP server, aka, the SIP SRV 
> entries in sip.broadvoice.com, as asterisk would have if configured 
> properly?
> 3) Would the asterisk SIP SRVLOOKUP entry prevent non-supported 
> devices from loosing service during that outage?
>
> I'm only curious because I may be giving them service, as they are the 
> only VoIP provider with number portability that will "allow" asterisk, 
> and third party SIP devices.
>
> However, long outages are of course unacceptable.... If there 
> "supported" devices never lost service, i'm willing to chalk it up to 
> a little confusion, and assume that properly configuring DNS SRV 
> Lookups is how I will prevent such an outage in the future.
>
> Brian
>
> James Jones wrote:
>
>> not sure I know is pinging does not work.
>>
>> -----Original Message-----
>> From: asterisk-users-admin at lists.digium.com
>> [mailto:asterisk-users-admin at lists.digium.com]On Behalf Of Wolfgang S.
>> Rupprecht
>> Sent: Monday, July 26, 2004 5:00 PM
>> To: asterisk-users at lists.digium.com
>> Subject: Re: [Asterisk-Users] Broadvoice problems again Attn: James
>>
>>
>> jjones at broadvoice.com (James Jones) writes:
>>  
>>
>>> you can not ping that address because ICMP is turned off.
>>>   
>>
>>
>> Do you mean *all* ICMP is turned off or just icmp-echo-request /
>> icmp-echo-reply?
>>
>> -wolfgang
>>  
>>
>
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