[Asterisk-Users] broadvoice/asterisk incoming calls problem

Greg Hill gregh-asterisk at hillnet.us
Wed Jul 28 18:35:09 MST 2004


On Wed, 28 Jul 2004, Bartosz Wegrzyn wrote:
[snip sip.conf]
> Incomming calls still fails.
> NO SOUND AT ALL!!!

okay, hang on a minute.. is it the call that fails, or is it the audio
stream that fails? If the call connects but no audio comes through then
the problems are likely to be in an entirely different basket as compared
with the issues that might get in the way of a call even getting set up.

If incoming calls from broadvoice to you aren't connecting (they don't
show up with 'sip show channels') then that's a sign that something
prevents * from registering with broadvoice.

If it's the audio stream that doesn't come through (does this happen only
when you receive a call, or also when you place a call?) then it's
probably a nat related issue.

I noticed that you have externip set to your host name, not an IP. I don't
know whether * is willing to do DNS on a name set in that field.. but
since it says externip, after all, I'd try putting an ip there. (that's
the only way I've ever tried it.. if names work there too, please say so)

Greg





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