[Asterisk-Users] Broadvoice problems again

Kannaiyan Natesan nkans at speak2world.com
Mon Jul 26 04:41:10 MST 2004


I bought broadvoice service a month ago, I'm still yet to receive the 
inbound calls.
They were solving it for more than six weeks. I really dunno how difficult 
is that.

Outgoing calls get very perfect.

When I ask regarding the problem, they dunno where the call is handled, but 
as far as myself is concerned I don't see any packets coming to my server. 
But the registration goes successfull.

It seems they needs some more techie help from the asterisk experts.

-Kannaiyan.

http://www.goods2world.com

----- Original Message ----- 
From: "Andre Normandin" <anorman at superdata.com>
To: "Asterisk-Users" <asterisk-users at lists.digium.com>
Sent: Monday, July 26, 2004 12:28 PM
Subject: [Asterisk-Users] Broadvoice problems again


>> However, for the last hour or so their site has been unreachable with
>> an icmp destination unreachable coming from 199.232.42.62, which belongs
>> to Cambridge Entrepreneurial Network in Quincy MA. Would guess either
>> someone upgrading hardware or a failure near broadvoice.
>
>
> I just spoke with their tech support (978-418-7300), and was told that 
> their
> SIP server(s) were down, and that they are working on them..
>
> FYI: The guy that answered the phone sounded like he had been there all
> night. In fact, I think it's the same guy I spoke with 9 hours ago when I
> called and was told that they were expieriencing problems, and the ETA was
> before morning to have them working again.
>
> I hope whatever their problem(s) are get resolved, as before their first
> outage last week, and now this one, I had been using them for about 1 
> month
> with Asterisk, and no problems!
>
> - Andre
>
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