[Asterisk-Users] Call queues

[Troy Settle]

Avizion,  you're joking right?

  -= Info about application 'AddQueueMember' =- 

[Synopsis]:
Dynamically adds queue members

[Description]:
   AddQueueMember(queuename[|interface[|penalty]]):

The AddQueueMember function does indeed allow you to set the penalty.

Too bad penalties don't work though (or maybe they work too well?)

SIP/100, penalty 1
SIP/200, penalty 2

Call comes in, SIP/100 picks up

Call comes in, SIP/100 is busy, but SIP/200 NEVER rings...

*sigh*

--
  Troy Settle
  Pulaski Networks
  http://www.psknet.com
  866.477.5638
 

> -----Original Message-----
> From: asterisk-users-admin at lists.digium.com 
> [mailto:asterisk-users-admin at lists.digium.com] On Behalf Of avizion
> Sent: Friday, July 23, 2004 5:54 AM
> To: asterisk-users at lists.digium.com; Jeremy Kenney
> Cc: asterisk-users at lists.digium.com
> Subject: Re: [Asterisk-Users] Call queues
> 
> Quoting Jeremy Kenney <jeremy at ds-tech.com>:
> > Hello I am new to asterisk I want to setup the call queues 
> where it will
> > ring multiple devices at the same time and send the call to 
> the first one
> > that is picked up.  There doesn't need to be an agent login 
> for this I don't
> > think I just want setup so no login is required.  Please help
> 
> There are several ways to accomplish this.
> 
> Like the two others posts suggest - you can simply use the 
> Dial() application
> directly. This will leave you with exactly the functionality 
> you are asking
> for. What is does not give you is a real queue where members 
> can join / part as
> they see fit (app. AddQueueMember / RemoveQueueMember). If 
> you want to have
> your "agents" logged in from the start, you can simply define these in
> etc/queues.conf like "SIP/phone1" or "IAX2/phone1". The last 
> option will even
> let you define a penalty (in etc/queues.conf).
> 
> What this lacks is a persistant penalty. I've been using a little time
> investigating this - and I came to the conclusion that if I 
> want persistant
> penalties for dynamically added members I would have to write 
> my own wrapper in
> AGI. While I'm pretty much done with that part - it's not 
> exactly a beautiful
> hack - but I might publish it if wanted.
> 
> I will be posting on the asterisk-dev list soon - in order to 
> get second
> oppinions on this implementation. Several things needs 
> coverage - but all this
> in due time :)
> 
> I hope you can use this - and feel free to ask into any of 
> the above...
> 
> Regards
> 
> - avizion on irc.freenode.org #asterisk
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