[Asterisk-Users] Large Enterprises using asterisk

Philipp von Klitzing klitzing at pool.informatik.rwth-aachen.de
Fri Jul 23 01:49:15 MST 2004


Hi!

> 	What I also saw in my little research that * in not suitable for
> large deployments like medium or large enterprises or sometimes even
> smalls ones with specifics needs, any of you could mention a lot of
> them, Call Centers, Banks, etc. and why not carriers for their own use.

Just a little addition to that:

I recently talked to the computing center of my university (RWTH-Aachen) 
  and asked if they had considered moving towards VoIP, maybe even using 
Asterisk and/or SER. Although they are under quite some financial 
pressure they opted to stick with the Alcatel 4400, even if that means 
that only basic needs can be covered (due to costs, mainly). One reason 
given was that professors wanted to keep the "secretary-boss" phone 
relationship, which includes - I am guessing here - that the  secretary 
can see if the boss line is busy.

One point raised was that the cc expects much more "work from home" in 
the future, and they want to be ready to support this convieniently.

Some more info if you are really interested (in German though):
http://www.rz.rwth-aachen.de/kommunikation/betrieb/telefon/info-lang.php

--Philipp





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