[Asterisk-Users] Large Enterprises using asterisk
Philipp von Klitzing
klitzing at pool.informatik.rwth-aachen.de
Fri Jul 23 01:49:15 MST 2004
Hi!
> What I also saw in my little research that * in not suitable for
> large deployments like medium or large enterprises or sometimes even
> smalls ones with specifics needs, any of you could mention a lot of
> them, Call Centers, Banks, etc. and why not carriers for their own use.
Just a little addition to that:
I recently talked to the computing center of my university (RWTH-Aachen)
and asked if they had considered moving towards VoIP, maybe even using
Asterisk and/or SER. Although they are under quite some financial
pressure they opted to stick with the Alcatel 4400, even if that means
that only basic needs can be covered (due to costs, mainly). One reason
given was that professors wanted to keep the "secretary-boss" phone
relationship, which includes - I am guessing here - that the secretary
can see if the boss line is busy.
One point raised was that the cc expects much more "work from home" in
the future, and they want to be ready to support this convieniently.
Some more info if you are really interested (in German though):
http://www.rz.rwth-aachen.de/kommunikation/betrieb/telefon/info-lang.php
--Philipp
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