[Asterisk-Users] Polycom IP 500 Voicemail

Wiley E. Siler wsiler at e2020inc.com
Mon Jul 19 12:40:34 MST 2004


My Polycom is on loan as a demo and I assume it is one of the first
revision models.  In fact it shows as Rev A on the back of the phone.

I have all the same buttons you listed save for the Messages button.
The 3rd from the bottom on the right column of buttons sayd Voice Mail
on my version.  That corresponds to the location of your button that
says Messages.  I assume this was changed by Polycom since their phone
has other messaging capability (isntant message for instance) and it was
easier to use Messages and unify the meaning instead of Voice Mail and
lock it into one type of messaging.

Does your Messages button dump you right into voice mail or do you have
to navigate a menu first?

Thanks,
Wiley



-----Original Message-----
From: Chris A. Icide [mailto:chris at netgeeks.net] 
Sent: Monday, July 19, 2004 11:46 AM
To: asterisk-users at lists.digium.com
Subject: RE: [Asterisk-Users] Polycom IP 500 Voicemail

Strange, I have an IP500 right out of the new-plastic-gadget-smell box,
and it doesn't have a button labelled Voicemail.


On the left side are the blue speaker, red mute, and blue headset
buttons, 
then next to them top to bottom are the three Line buttons (clear covers

for putting your own labels), Directories, Services, Call Lists, 
Conference, Transfer, and Redial.

On the right of the system, top side are the 4 way selection pad with 
select and delete, then below that are Menu, Messages, and Do Not
Disturb, 
and finally Hold.

In the middle are the 12 keypad keys, 4 soft keys, and volume + and -
buttons.

No where am I able to find a hard voicemail button.

-Chris

On 10:42 AM 7/19/2004, Wiley E. Siler wrote:
 >Thank you!
 >
 >Can you tell me more about the dial plan feature?   How do you setup
the
 >correct digitmap?
 >
 >W
 >
 >-----Original Message-----
 >From: Russ Beaupre, P.E. [mailto:russ at botech.net]
 >Sent: Monday, July 19, 2004 4:56 AM
 >To: asterisk-users at lists.digium.com
 >Subject: Re: [Asterisk-Users] Polycom IP 500 Voicemail
 >
 >Wiley E. Siler wrote:
 >
 >> I have a solution that allows me to assign a soft key with no
 >problems.
 >> However, it seems like a waste the the hard button labeled Voice
Mail
 >> is not dialing right into voice mail.  Is there a known way yo do
 >> this?  I have tried everything in the manual but it doesn't seem to
 >> work. I have IP 500s and I want to be able to use all three display
 >> lines for just lines on the phone.
 >>
 >I think that feature is inly available on the 1.2.0 sip firmware. It
 >works on ours but when you press it, you still have to pick a line,
then
 >connect.  The line button goes right to the voicemail.
 >
 >> Also, do you know if it is possible to program the buttons along the
 >> bottom of the screen like normal soft buttons?
 >>
 >Probably, but I haven't looked into it enough
 >
 >> And finally...
 >> Is there a way to make the system dial without having to hit the
Send
 >> key after dialing a number?
 >>
 >look at the digitmap in sip.cfg
 >
 >-rb
 >
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