[Asterisk-Users] Asterisk crashing with no indication why.

[brian]

Update .. do make update

bkw

> -----Original Message-----
> From: asterisk-users-admin at lists.digium.com [mailto:asterisk-users-
> admin at lists.digium.com] On Behalf Of Daniel Daley
> Sent: Monday, July 12, 2004 2:06 PM
> To: asterisk-dev at lists.digium.com; asterisk-users at lists.digium.com
> Subject: [Asterisk-Users] Asterisk crashing with no indication why.
>
> I'm hoping someone might have seen this before because I'm just about
> at a loss of what to do.  I have an asterisk system setup in a call
> center environment with multiple queues. After a random uptime asterisk
> will suddenly come to a partial halt where I can connect to the cli but
> issuing a command such as show channels gives no response, and calls
> cannot be made in or out. Calls in progress usually drop as well, but
> if they don't right away, after a minute or so they will. To remedy the
> problem I have to do a restart on asterisk, which of course makes all
> the agents have to login again and is just a big mess.
>
> I have agents being dynamically added to the queues via an AGI script,
> also the agents are added to all queues so that they can take calls
> from any of them. I'm not sure if this is important but since I use the
> AgentCallbackLogin function I have all the agents inside their own
> context so that I can use a macro to determine if they are on an
> outgoing call (using app_checkgroup) before ringing them to prevent
> call waiting tones.
>
> I've thoroughly searched the messages log, in which I have both verbose
> and debug logging enabled. I've never found anything to indicate a
> problem, it simply looks like calls just slow down and stop. One other
> thing that may be important, I have a daemon running which stays
> connected to the manager api listening for events and sending off two
> commands every 10 seconds, one to get the status of the queues, and one
> to get the status of agents. My cvs version is
> CVS-HEAD-06/24/04-06:49:37. I've looked through all the latest cvs
> updates and bug reports and don't see anything that would be related.
> Has anyone seen this before, can anyone suggest anything I might try?
> With both being unable to reproduce this at will and the lack of
> messages or log entries pointing to the problem I'm pretty much up
> against a wall.
>
> Thank you for any help anyone can offer,
>
> --Daniel Daley--
> dan at chameleoncode.jp
>
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