[Asterisk-Users] Re: What is the difference between queeu members and queue agents

[Steve]

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On Wednesday 07 July 2004 09:51 pm, Constantine Filin wrote:
> greetings
>
> > > I've read a lot on http://www.voip-info.org/wiki-Asterisk, but I cannot
> > > understand what the difference between a queue member and queue agent
> > > is.
> >
> > Agents would be people who's job it is to answer calls. An agent logs
> > in=20 indicating that he's now available to take calls. Asterisk then
> > sends calls= to each agent as they are free to take a call.
> >
> > Members are those calling in and piling up in the queue, waiting for an
> > agent to answer.


Oops! Members are also agents. The same thing...


- -- 
Steve

"They that would give up essential liberty for temporary safety deserve
neither liberty nor safety."
                                Benjamin Franklin

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