[Asterisk-Users] Sipura 2000 Transmit Issues? No Sound being passed to caller

[Frankie Gravato]

Hello Rich,

Sunday, January 25, 2004, 8:01:25 PM, you wrote:

RA> It would probably help if you used a packet sniffer (eg, ethereal) to look
RA> at the traffic, or at least provide the list with a useful clue other then
RA> it doesn't work. 

RA> ------------------------
>> same here, when i recive an incoming call from x100p to line 1 on
>> sipura, i can hear them but people can't hear me im using 1.0.24 on my
>> firmware
>> 
>> Miguel
>> On Sun, 2004-01-25 at 20:54, Chris Higgins wrote:
>> > Frankie Gravato wrote:
>> > 
>> > > 
>> > > I've  been  beating  my head for 5 hours to figure out why my asterisk
>> > > server or sipura isn't passing my voice over to the caller. It seems i
>> > > can  hear  the  caller  but  they  can't  hear  me it seems either the
>> > > asterisk or the sipura isn't passing this information.
>> > > 
>> > > Here's my setup specs
>> > > 
>> > > asterisk  server  0.7.1  - X100P Card - Sipura 2000 - Nufone Service -
>> > > Voicepulse Service and DID's
>> > > 
>> > > when  i  get  Phone call using the Voicepulse or Pstn the caller can't
>> > > hear  me  or  barely  hear me. The Sipura is running Firmware 1.20 and
>> > > calls  are  being  passed  using  Ulaw  Codec? Anyone out there in the
>> > > asterisk community please oh please help me before i do something that
>> > > my asterisk server won't like.
>> > > 
>> > > 
>> > 
>> > I just received my Sipura on Friday and have been testing it extensively
>> > over the weekend.  I have noticed an issue similar to what you mention
>> > above.  For the record, the sipura tells me I'm running software version
>> > 1.0.20.  Also, there is NO nat configuration that is causing my problem.
>> > 
>> > When I receive a call over my X100P and dial my 3 SIP phones (one gs
>> > budgetone 100, two analong phones through sipura), if I answer the
>> > analong phone connected to line 1 of the sipura, the caller cannot hear
>> > anything.  I've only noticed this problem in this exact scenario.  The
>> > other situations listed below have no problems whatsoever and audio
>> > works in both directions:
>> > 
>> > 1. Call from sipura line 1 to any internal SIP phone.
>> > 1. Call from any internal SIP phone to sipura line 1.
>> > 2. Call from sipura line 1 out through X100P.
>> > 3. Call into my X100P from outside and answer sipura line 2.
>> > 4. Call into my X100P from outside and answer sipura line 2 and THEN
>> > transfer to sipura line 1.
>> > 5. Call into my X100P from outside and answer sipura line 1 (the caller
>> > cannot hear audio for this leg of the conversation), TRANSFER to any
>> > other line, and transfer back to sipura line 1.  After the second
>> > transfer, the caller can hear audio from sipura line 1.
>> > 
>> > I don't know what is special about line 1.  I've switched my analog
>> > phones across the two ports on the sipura to make sure it wasn't one of
>> > my phones (not that I thought it was anyway).
>> > 
>> > Frankie, have you tried the same experiment, but pulled your analog
>> > phone from line 1 and put it in line 2?
>> > 
>> > Has anyone else seen issues like this with line 1 on a sipura?
>> > 
>> > Thanks..
>> > 
>> > -- Chris
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RA> ---------------End of Original Message-----------------


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I'll be trying that as my next step but it seems that my other fresh -
sipura  2000  unit that was sitting in the box which is running 1.0.15
firmware seems to work seamless so i find it odd ? that brand new unit
works while the upgraded firmware ones don't?

I'm  not  the  only  one  having this same exact issue I've received 4
emails  relating  to  the same issue from other users. So there's some
kind trend going on with this?






-- 
Best regards,
Frankie       (fgravato at cfsdigital.com)                     
mailto:nanog at cfsdigital.com