[Asterisk-Users] Has Nufone gone belly-up

[Sean Cheesman]

funny...  I got an immediate response, and within 1 hour had my account
activated.  and this was today.....

-----Original Message-----
From: Chris Albertson [mailto:chrisalbertson90278 at yahoo.com] 
Sent: Sunday, January 25, 2004 10:36 PM
To: asterisk-users at lists.digium.com
Subject: Re: [Asterisk-Users] Has Nufone gone belly-up


I think discussions about which VOIP service providers are best or "not
best" is a reasonable topic for an asterisk user's list.  After all,
selecting a provider is a big deal 

Rants about some company just make the "rant-er" look bad and should be
avoided.

Back to NuFone.  I've just started testing thier service.  So far so
good.  The sound quality and pricing is very much like Iconnect but
NuFone will accept IAX2, a big plus.

But my e-mails are ignored.  Actually sending e-mails was part of the
test of this vendor.  I'm testing to see if they answer e-mail. So far,
not good.  Maybe NuPhone needs to loosen up their spam filters or at
least scan the spam folder every few days.


--- Brian West <brian at bkw.org> wrote:
> Have you tried to call them?  Your emails could have been caught up in

> a spam filer or such.... I use nufone daily for our 888 service.  I
> talk to
> Jermey daily.  So I dont know what your beef is but your rant has no
> place
> on this mailing list if you are having problems and have spent any
> time
> trying to get someone on the phone you must be doing something wrong.
>  I
> do know about 2 weeks ago GoDaddy screwed up nufone.net's domain and
> it
> was sent off into LALA land for a few days.
> 
> So please keep your rants off the list.
> 
> bkw
> 
>  On Sat, 24 Jan 2004, Sathya wrote:
> 
> > Folks,
> >
> > I've ordered a new account from Nufone last month. Transferred
> money to
> > Nufone through their paypal account. I had communication with
> Nufone sales
> > up until two weeks back. Since then there were no replies to my
> emails.
> >
> > I am afraid with this kind of unresponsiveness how one would run a
> reliable
> > service with this company. Have no bad feeling with Jeremy as the
> author of
> > widely used h323 channel, but my concern is about the company
> NuFone. Lot of
> > newcomers when asked for IAX termination/Origination we say NuFone.
> I just
> > want to record my experience so far, as it would help anyone wanted
> to start
> > with this company. I can live with the fact that they do not have
> any web
> > based interface for customers to do anything with the service as
> claimed by
> > the website. But cannot understand taking two weeks to answer a
> freaking
> > email. (Well in the absence of trouble ticketing system or web
> based access
> > to accounts, email is the only way to contact Nufone)
> >
> > I have services running with Iconnect and Voicepulse etc and I was
> just
> > trying to use Nufone being well recommended in this list.
> >
> > I am not here to tarnish Nufone name but I have no option but to
> ask the
> > community since there is no response to my emails or there is no
> indication
> > of when my service is available. If they have gone belly-up, well I
> can then
> > concentrate on some other company and consider my money as a cost
> of a bad
> > choice on my part.
> >
> > If I am a very rare case who just had a bad experience with an
> excellent
> > company ( I wish ), Nufone please fix this ASSAP.
> >
> > Later....
> >
> > Sathya
> >
> >
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=====
Chris Albertson
  Home:   310-376-1029  chrisalbertson90278 at yahoo.com
  Cell:   310-990-7550
  Office: 310-336-5189  Christopher.J.Albertson at aero.org
  KG6OMK

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