[Asterisk-Users] RE: * For Call Center

empire underground empireunderground at hotmail.com
Thu Jan 15 20:47:55 MST 2004


Thanx for all your help. I have been doing some research on shady dial and 
also have been contacted by a few consultants, so hopefully I can have this 
box up and running in the next few weeks.
thanx again
chris


>From: asterisk-users-request at lists.digium.com
>Reply-To: asterisk-users at lists.digium.com
>To: asterisk-users at lists.digium.com
>Subject: Asterisk-Users digest, Vol 1 #2506 - 15 msgs
>Date: Thu, 15 Jan 2004 13:10:40 -0600
>
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>Today's Topics:
>
>    1. RE: People detected as fax machines (Don Pobanz)
>    2. Re: People detected as fax machines (TC)
>    3. RE: * For Call Center (C. Maj)
>    4. Re: People detected as fax machines (Andy Powell)
>    5. Re: ultra-cheap asterisk box (j.m.jackson at thecompany.org)
>    6. Cisco FXO as PSTN gateway (updated request for assistance) (Fran 
>Boon)
>    7. Credit Card Terminal (Christopher J. Wolff)
>    8. Re: Disturbing trend of * production boxes that
>        shouldn't be (David Burr)
>    9. Re: People detected as fax machines (Andrew Thompson)
>   10. RE: asterisk.org webpage (David Mynatt)
>   11. RE: ultra-cheap asterisk box (David Mynatt)
>   12. RE: * For Call Center (Sean Cheesman)
>   13. Free Message Signaling (reseaux)
>   14. Re: ultra-cheap asterisk box (Nicolas Gudino)
>
>--__--__--
>
>Message: 1
>From: Don Pobanz <dpobanz at hastingsutilities.com>
>To: "'asterisk-users at lists.digium.com'" <asterisk-users at lists.digium.com>
>Subject: RE: [Asterisk-Users] People detected as fax machines
>Date: Thu, 15 Jan 2004 11:41:01 -0600
>Organization: Hastings Utilities
>Reply-To: asterisk-users at lists.digium.com
>
>On Thursday, January 15, 2004 10:42 AM, Iain Stevenson
>[SMTP:iain at iainstevenson.com] wrote:
>...
> >Is there any way to stop * even considering an
> > incoming
> > call on a line as a fax call?
> >
>Sure, just don't have
>exten => fax.....
>in the same context (or included context).
>
> >   Iain
> >
>--
>Don Pobanz
>
>
>--__--__--
>
>Message: 2
>Date: Fri, 16 Jan 2004 09:53:08 -0800
>From: TC <trclark at shaw.ca>
>Subject: Re: [Asterisk-Users] People detected as fax machines
>To: asterisk-users at lists.digium.com
>Reply-To: asterisk-users at lists.digium.com
>
>I think this is a MAROR bug in the new dsp.c routines, recompile using the
>old dsp stuff by changing the makefile and set OLD_DSP_ROUTINES
>----- Original Message -----
>From: "Iain Stevenson" <iain at iainstevenson.com>
>To: <asterisk-users at lists.digium.com>
>Sent: Thursday, January 15, 2004 8:41 AM
>Subject: [Asterisk-Users] People detected as fax machines
>
>
> >
> > A caller to me was this afternoon detected as a fax machine:
> >
> > Jan 15 15:31:17 NOTICE[41997]: File chan_zap.c, Line 3564 (zt_read): Fax
> > detected, but no fax extension
> >
> > ... and then redirected to voicemail.  An extract from extensions.conf 
>is
> > attached below.  Is there any way to stop * even considering an incoming
> > call on a line as a fax call?
> >
> >   Iain
> >
> >
> >
> > bell]
> >
> > include => mailboxes
> >
> > include => day|07:55-23:00
> > include => night
> >
> > exten => t,1,Voicemail2,100
> > exten => t,2,Hangup
> >
> > [day]
> >
> > ; set music on hold for parked calls
> >
> > exten => s,1,setmusiconhold,default
> > exten => s,2,responsetimeout,20
> >
> > ; ring SIP for 20 seconds
> >
> > exten => s,3,Dial,sip/cisco&sip/cisco1&sip/cisco2&sip/cisco3|20|tT
> >
> > ;if nobody answers tell them how to use the voicemail system.
> > ;
> > exten => s,4,Background,vmprompt
> > exten => s,5,Voicemail2,100
> > exten => s,6,Hangup
> > _______________________________________________
> > Asterisk-Users mailing list
> > Asterisk-Users at lists.digium.com
> > http://lists.digium.com/mailman/listinfo/asterisk-users
> > To UNSUBSCRIBE or update options visit:
> >    http://lists.digium.com/mailman/listinfo/asterisk-users
>
>
>--__--__--
>
>Message: 3
>Date: Thu, 15 Jan 2004 12:50:53 -0500 (EST)
>From: "C. Maj" <cmaj at freedomcorpse.info>
>To: "'asterisk-users at lists.digium.com'" <asterisk-users at lists.digium.com>
>Subject: RE: [Asterisk-Users] * For Call Center
>Reply-To: asterisk-users at lists.digium.com
>
>On Thu, 15 Jan 2004, mattf waxed:
>
>8<'s
>
> > There is a group of Asterisk users that decided to modify the code of
> > Asterisk to try to make it a predictive dialer, called shady_dial I 
>believe,
> > but I haven't heard anything about it lately.
>
>http://shadydial.sourceforge.net/
>
>Lots of recent updates made in CVS, and it works with the
>latest and greatest * CVS, too.  No screen pops yet, but
>that is the next step.  Call results are simply logged in
>the phone, which is pretty sloppy since it resides in the
>agent hangup function.
>
>Francois Lambert posted some time ago on -dev that his
>company had worked on a predictive dialer with answering
>machine detection.  Said they hacked * code a little, too,
>and since it's GPL I would be interested in seeing it.
>
>--Chris
>
>
>--
>
>Chris Maj <cmaj_hat_freedomcorpse_hot_info>
>Pronunciation Guide:  Maj == May
>Fingerprint: 43D6 799C F6CF F920 6623  DC85 C8A3 CFFE F0DE C146
>
>
>--__--__--
>
>Message: 4
>Date: Thu, 15 Jan 2004 18:54:59 +0100
>From: "Andy Powell" <andy at beagles-den.demon.co.uk>
>To: asterisk-users at lists.digium.com
>Subject: Re: [Asterisk-Users] People detected as fax machines
>Reply-To: asterisk-users at lists.digium.com
>
>
>If you don't have a fax connected to * then create and exten:
>
>exten =3D> fax,1,Goto(day,s,1)
>
>I had the same today... :/
>
>Andy
>
>*********** REPLY SEPARATOR  ***********
>
>On 15/01/2004 at 16:41 Iain Stevenson wrote:
>
> >A caller to me was this afternoon detected as a fax machine:
> >
> >Jan 15 15:31:17 NOTICE[41997]: File chan_zap.c, Line 3564 (zt_read): Fax
> >detected, but no fax extension
> >
> >... and then redirected to voicemail.  An extract from extensions.conf is
> >attached below.  Is there any way to stop * even considering an incoming
> >call on a line as a fax call?
> >
> >  Iain
> >
> >
> >
> >bell]
> >
> >include =3D> mailboxes
> >
> >include =3D> day|07:55-23:00
> >include =3D> night
> >
> >exten =3D> t,1,Voicemail2,100
> >exten =3D> t,2,Hangup
> >
> >[day]
> >
> >; set music on hold for parked calls
> >
> >exten =3D> s,1,setmusiconhold,default
> >exten =3D> s,2,responsetimeout,20
> >
> >; ring SIP for 20 seconds
> >
> >exten =3D> s,3,Dial,sip/cisco&sip/cisco1&sip/cisco2&sip/cisco3|20|tT
> >
> >;if nobody answers tell them how to use the voicemail system.
> >;
> >exten =3D> s,4,Background,vmprompt
> >exten =3D> s,5,Voicemail2,100
> >exten =3D> s,6,Hangup
> >_______________________________________________
> >Asterisk-Users mailing list
> >Asterisk-Users at lists.digium.com
> >http://lists.digium.com/mailman/listinfo/asterisk-users
> >To UNSUBSCRIBE or update options visit:
> >   http://lists.digium.com/mailman/listinfo/asterisk-users
>
>
>
>--__--__--
>
>Message: 5
>Date: Thu, 15 Jan 2004 12:55:09 -0500 (EST)
>Subject: Re: [Asterisk-Users] ultra-cheap asterisk box
>From: j.m.jackson at thecompany.org
>To: asterisk-users at lists.digium.com
>Reply-To: asterisk-users at lists.digium.com
>
>It's not what I would want to depend on day in and day out. I know that
>you can buy Dell PowerEdge SC400 servers for $299 with HDD, memory, and
>either a celeron or p4, depending on what day of the week it is. I'd put
>my name on the Dell based solution before the white box solution for the
>same money.
>
>--Mike
>
> > hi all
> >
> > what about this...
> > I just put together a box on a web shop (komplett.no) that will cost me
> > NOK ~1850 (¤ 216) plus a small ¤50 drive and cables, so say ¤300. This
> > consists of a cheap MB with a duron 1400, 256MB SDRAM and two HFC-PCI
> > cards (if capijod will finish off the zaptel-driver soon). This is all
> > in a cheap PC case.
> >
> > What do you think? Should this be doable? as a product? With only IP
> > phones and potentially a fax solution? any ideas?
> >
> > thanks
> >
> > roy
> >
> > _______________________________________________
> > Asterisk-Users mailing list
> > Asterisk-Users at lists.digium.com
> > http://lists.digium.com/mailman/listinfo/asterisk-users
> > To UNSUBSCRIBE or update options visit:
> >    http://lists.digium.com/mailman/listinfo/asterisk-users
> >
>
>
>--__--__--
>
>Message: 6
>Date: Thu, 15 Jan 2004 18:04:48 +0000
>From: Fran Boon <flavour at partyvibe.com>
>To: asterisk-users at lists.digium.com
>Subject: [Asterisk-Users] Cisco FXO as PSTN gateway (updated request for 
>assistance)
>Reply-To: asterisk-users at lists.digium.com
>
>I have been compiling information on this configuration onto the Wiki:
>http://voip-info.org/wiki-Asterisk+cisco+FXO
>
>I can call out to the PSTN just fine, but inbound calls all appear in my
>default [bogon-calls] context, not in [pstn-incoming]
>
>Can anyone help me locate why?
>(Config files are on the Wiki)
>
>I have done a packet sniff & decoded using Ethereal-0.10.0, but this
>doesn't tell me a great deal - I just see the rejection message:
>y.y.y.y	x.x.x.x	INVITE sip:1234 at x.x.x.x:5060
>x.x.x.x	y.y.y.y	Status: 100 Trying
>x.x.x.x	y.y.y.y	Status: 503 Service Unavailable
>y.y.y.y	x.x.x.x	Request: ACK sip:1234 at x.x.x.x:5060
>
>(resent as retested with 0.7.1 & the addition of autocreatepeer=yes)
>
>Thanks a lot,
>Fran.
>
>--__--__--
>
>Message: 7
>From: "Christopher J. Wolff" <chris at bblabs.com>
>To: <asterisk-users at lists.digium.com>
>Date: Thu, 15 Jan 2004 11:13:52 -0700
>Subject: [Asterisk-Users] Credit Card Terminal
>Reply-To: asterisk-users at lists.digium.com
>
>Hello,
>
>I have a Hypercom T7P swipe card terminal sitting on a dedicated G711ulaw
>port.  The Hypercom operates at either 1200 or 2400bps.  I get about a 50%
>success rate when I try to authorize cards.  On this same G711ulaw port, I
>have a fax machine with a 100% success rate operating at 9600bps.  Any
>suggestions on how to change *, ATA186, or SIPURA SPA-2000 to enhance the
>card terminals ability to process would be appreciated.
>
>Regards,
>Christopher J. Wolff, VP CIO
>Broadband Laboratories, Inc.
>http://www.bblabs.com
>
>
>
>--__--__--
>
>Message: 8
>Date: Thu, 15 Jan 2004 11:23:45 -0700
>From: David Burr <list at t1.bz>
>To: asterisk-users at lists.digium.com
>Subject: Re: [Asterisk-Users] Disturbing trend of * production boxes that
>  shouldn't be
>Reply-To: asterisk-users at lists.digium.com
>
>how do you spell Teleecooomm again?
>
>
>daryl at introspect.net wrote:
>
> >>-----Original Message-----
> >>From: asterisk-users-admin at lists.digium.com
> >>[mailto:asterisk-users-admin at lists.digium.com] On Behalf Of
> >>Gary Franczyk
> >>Sent: Thursday, January 15, 2004 10:37 AM
> >>To: asterisk-users at lists.digium.com
> >>Subject: RE: [Asterisk-Users] Basic Asterisk capabilities question
> >>
> >>
> >>Whaaa?? So, to allow 24+ lines of dial in access, how would I
> >>configure it?
> >>
> >>Would I need to purchase or lease a voice-over-ip box to
> >>connect our T1 or phone lines into?  And then from there send
> >>the VOIP to the linux/Asterisk box for recording?
> >>
> >>(forgive me, Im new to telephony, but I need to make this work) :-)
> >>
> >>
> >
> >This is a disturbing trend....people who don't know much about Asterisk
> >and/or Linux and/or telephony who "Need to make these things work" or
> >"need to know how to update [their] production box installation...sorry
> >I don't know Linux at all".
> >
> >Asterisk is great, but to maintain it and especially to repair things
> >when they've gone wrong, you need to know what you're doing.  Its your
> >job (the people I'm talking about know who they are), so do as you wish,
> >but I sure would install something I know little or nothing about and
> >call it production.
> >
> >Daryl G. Jurbala
> >BMPC Network Operations
> >Tel (NY): +1 917 477 0468 x235
> >Tel (MI): +1 616 608 0004 x235
> >Tel (UK): +44 208 792 6813 x235
> >Fax: +1 508 526 8500
> >INOC-DBA: 26412*DGJ
> >
> >PGP Key: http://www.introspect.net/pgp
> >_______________________________________________
> >Asterisk-Users mailing list
> >Asterisk-Users at lists.digium.com
> >http://lists.digium.com/mailman/listinfo/asterisk-users
> >To UNSUBSCRIBE or update options visit:
> >   http://lists.digium.com/mailman/listinfo/asterisk-users
> >
> >
> >
> >
>
>
>--__--__--
>
>Message: 9
>From: "Andrew Thompson" <asteriskuser at aktzero.com>
>To: <asterisk-users at lists.digium.com>
>Subject: Re: [Asterisk-Users] People detected as fax machines
>Date: Thu, 15 Jan 2004 13:28:03 -0500
>Reply-To: asterisk-users at lists.digium.com
>
>----- Original Message -----
>From: "Iain Stevenson" <iain at iainstevenson.com>
>To: <asterisk-users at lists.digium.com>
>Sent: Thursday, January 15, 2004 11:41 AM
>Subject: [Asterisk-Users] People detected as fax machines
>
>
> >
> > A caller to me was this afternoon detected as a fax machine:
> >
> > Jan 15 15:31:17 NOTICE[41997]: File chan_zap.c, Line 3564 (zt_read): Fax
> > detected, but no fax extension
> >
> > ... and then redirected to voicemail.  An extract from extensions.conf 
>is
> > attached below.  Is there any way to stop * even considering an incoming
> > call on a line as a fax call?
> >
>
>Search the archives...
>google for: site:lists.digium.com fax detection
>
>You're looking for something about OLD_DSP_ROUTINES
>
>It's been discussed several times now.
>-----
>Andrew Thompson http://aktzero.com/
>Your eyes are weary from staring at the CRT. You feel sleepy. Notice how
>restful it is to watch the cursor blink. Close your eyes. The opinions
>stated above are yours. You cannot imagine why you ever felt otherwise.
>
>
>
>
>--__--__--
>
>Message: 10
>From: "David Mynatt" <dmynatt at mortgagemfsi.com>
>To: <asterisk-users at lists.digium.com>
>Subject: RE: [Asterisk-Users] asterisk.org webpage
>Date: Thu, 15 Jan 2004 12:38:53 -0600
>Reply-To: asterisk-users at lists.digium.com
>
>I get 'Access Denied'...   Can it be downloaded zip or tar ball?
>
>
>Dave
>
>
>
>
>
>-----Original Message-----
>From: asterisk-users-admin at lists.digium.com
>[mailto:asterisk-users-admin at lists.digium.com] On Behalf Of Philipp von
>Klitzing
>Sent: Thursday, January 15, 2004 11:01 AM
>To: asterisk-users at lists.digium.com
>Subject: Re: [Asterisk-Users] asterisk.org webpage
>
>
>Hi!
>
> > for new users, finding asterisk info is unneccesary troublesome. the
> > asterisk.org page has very little information about the product and
> > using google for 'asterisk' is like using google for 'linux'. you get
> > all too many hits that has nothing to do with the product. perhaps the
>
> > asterisk.org page at least should point to voip-info.org? or perhaps
> > it's time someone rewrote the page?
>
>Here's my little attempt to adjust the README file:
>http://bugs.digium.com/bug_view_page.php?bug_id=0000846
>
>Cheers, Philipp
>
>
>_______________________________________________
>Asterisk-Users mailing list
>Asterisk-Users at lists.digium.com
>http://lists.digium.com/mailman/listinfo/asterisk-users
>To UNSUBSCRIBE or update options visit:
>    http://lists.digium.com/mailman/listinfo/asterisk-users
>
>
>--__--__--
>
>Message: 11
>From: "David Mynatt" <dmynatt at mortgagemfsi.com>
>To: <asterisk-users at lists.digium.com>
>Subject: RE: [Asterisk-Users] ultra-cheap asterisk box
>Date: Thu, 15 Jan 2004 12:38:53 -0600
>Reply-To: asterisk-users at lists.digium.com
>
>Are you wanting to make a pre-built * box, with hardware to connect a
>single dial line and one traditional phone, or.. ?
>
>Dave
>
>
>-----Original Message-----
>From: asterisk-users-admin at lists.digium.com
>[mailto:asterisk-users-admin at lists.digium.com] On Behalf Of
>daryl at introspect.net
>Sent: Thursday, January 15, 2004 11:08 AM
>To: asterisk-users at lists.digium.com
>Subject: RE: [Asterisk-Users] ultra-cheap asterisk box
>
>
> > -----Original Message-----
> > From: asterisk-users-admin at lists.digium.com
> > [mailto:asterisk-users-admin at lists.digium.com] On Behalf Of=20
> > Roy Sigurd Karlsbakk
> > Sent: Thursday, January 15, 2004 11:08 AM
> > To: Asterisk Users
> > Subject: [Asterisk-Users] ultra-cheap asterisk box
> >=20
> >=20
> > hi all
> >=20
> > what about this...
> > I just put together a box on a web shop (komplett.no) that
> > will cost me NOK ~1850 (=88 216) plus a small =8850 drive and=20
> > cables, so say =88300. This consists of a cheap MB with a duron=20
> > 1400, 256MB SDRAM and two HFC-PCI cards (if capijod will=20
> > finish off the zaptel-driver soon). This is all in a cheap PC case.
> >=20
> > What do you think? Should this be doable? as a product? With
> > only IP phones and potentially a fax solution? any ideas?
>
>I've got one system with 10 IP phones + SIP term + 2 FXS + 4 FXO running
>on a P700 with 256 MB RAM.  It works just fine, and the CPU is rarely
>over 40%.
>
>Sounds like that box will work from a capability standpoint. Daryl G.
>Jurbala BMPC Network Operations Tel (NY): +1 917 477 0468 x235 Tel (MI):
>+1 616 608 0004 x235 Tel (UK): +44 208 792 6813 x235
>Fax: +1 508 526 8500
>INOC-DBA: 26412*DGJ
>
>PGP Key: http://www.introspect.net/pgp=20
>_______________________________________________
>Asterisk-Users mailing list
>Asterisk-Users at lists.digium.com
>http://lists.digium.com/mailman/listinfo/asterisk-users
>To UNSUBSCRIBE or update options visit:
>    http://lists.digium.com/mailman/listinfo/asterisk-users
>
>
>--__--__--
>
>Message: 12
>Subject: RE: [Asterisk-Users] * For Call Center
>Date: Thu, 15 Jan 2004 13:48:17 -0500
>From: "Sean Cheesman" <scheesman at macarthur-group.com>
>To: <asterisk-users at lists.digium.com>
>Reply-To: asterisk-users at lists.digium.com
>
>Actually he found it in the dumpster after the police threw it out
>following a bust!  Does anyone want to send a dollar to Mr. Happy?!
>
>-----Original Message-----
>From: C. Maj [mailto:cmaj at freedomcorpse.info]=20
>Sent: Thursday, January 15, 2004 12:40 PM
>To: asterisk-users at lists.digium.com
>Subject: Re: [Asterisk-Users] * For Call Center
>
>
>On Thu, 15 Jan 2004, Steve waxed:
>
> > On Thursday 15 January 2004 12:03 am, nanog at cfsdigital.com wrote:
> > > sounds like one of those pesky auto dialers the simpsons make fun=20
> > > of.
> >=20
> > It sure does...
>
>The AT-5000 was Prof. Frink's first patent, and it was "designed to
>alert children of snow days and such."  I think Homer bought it at one
>of those pesky police auctions, you know, the ones where the liberty and
>freedom loving US government says your property is guilty of a crime and
>theirs to sell...
>
>But don't forget that Prof. Frink went on to invent such wonders as the
>Flying Motorcycle, a Matter Transporter, and the Frinkahedron:
>
>http://www.internerd.com/frink.retired/frinkv.3/inventions/
>
>--Chris
>
>
>--=20
>
>Chris Maj <cmaj_hat_freedomcorpse_hot_info>
>Pronunciation Guide:  Maj =3D=3D May
>Fingerprint: 43D6 799C F6CF F920 6623  DC85 C8A3 CFFE F0DE C146
>
>_______________________________________________
>Asterisk-Users mailing list
>Asterisk-Users at lists.digium.com
>http://lists.digium.com/mailman/listinfo/asterisk-users
>To UNSUBSCRIBE or update options visit:
>    http://lists.digium.com/mailman/listinfo/asterisk-users
>
>--__--__--
>
>Message: 13
>From: reseaux <reseauxit at yahoo.it>
>To: <asterisk-users at lists.digium.com>
>Date: Thu, 15 Jan 2004 19:16:10 +0100
>Subject: [Asterisk-Users] Free Message Signaling
>Reply-To: asterisk-users at lists.digium.com
>
>Hi To ALL
>	i have made an application for billing a traffic but i have strange 
>problem
>with free message from Telco provider because when dial the number and 
>Telco
>reply "The customer have change number..." i dont receive a connect so i 
>cant
>listen nothing... Yes is right from PRI dont receive a "connect" signal but
>how can listen the mex?
>Thanks in advance
>Dimi
>
>PS: Happy New Year
>
>
>--__--__--
>
>Message: 14
>Subject: Re: [Asterisk-Users] ultra-cheap asterisk box
>From: Nicolas Gudino <nicolas at house.com.ar>
>To: asterisk-users at lists.digium.com
>Organization: House Internet S.R.L.
>Date: Thu, 15 Jan 2004 15:52:43 -0300
>Reply-To: asterisk-users at lists.digium.com
>
>On Thu, 2004-01-15 at 14:31, Chris Albertson wrote:
> > I'm looking to do about the same thing, build very low cost
> > systems.  (I'm looking at putting Asterisk at some
> > non-profit organizations.)   but one thing you can't make
> > a compromise on is reliabilty.  It has to work and keep working
> > for years to come.  I was able to keep the price of a new PC
> > to about $300 ad still use an ASUS mainboard and an AMD XP2600+
> > The trick is to add absolutly nothing not needed.  No floppy,
> > no CDROM so you can run off a 200W P/S.  Next I'll experiment
> > with a notebook sized IDE disk drives and to see if _underclocking_
> > the CPU reduces it's power comsumption enough that we can save
> > one fan.
>
>I'm also looking at this. I was thinking on a system without a hard
>drive, booting from a pendrive or flashdive. I want to avoid moving
>parts, they always break or get dirty and are noisy. If there are other
>people working on this, we might join efforts and work together and came
>up with a small linux version with asterisk included, that can boot from
>a pendrive or a cdrom.
>
>--
>Nicolas Gudino <nicolas at house.com.ar>
>House Internet S.R.L.
>
>
>
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>
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>
>End of Asterisk-Users Digest

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